Job Vacancy at The Danish Refugee Council (DRC)

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The Danish Refugee Council (DRC) is a private, independent, humanitarian organization working on all aspects of the refugee cause in more than 30 countries throughout the world. The aim of DRC is to protect refugees and internally displaced persons (IDPs) against persecution and to promote durable solutions to the problems of forced migration, on the basis of humanitarian principles and human rights. DRC works in accordance with the UN Conventions on Refugees and the Code of Conduct for the ICRC and NGOs in Disaster Relief.

DRC has opened a new country programme in Nigeria focusing on responding to the huge humanitarian

DRC operations was initially focus on Yola and Mubi in Adamawa State, and has opened base in Maiduguri, Borno State and from there DRC has focus on meeting the basic needs (protection, WASH, food security and shelter) of urban caseloads as well as supporting outreach to affected areas and displacement camps. DRC also maintains a representational office in Abuja and a larger coordination and field based implementation office in Yola, Adamawa State. DRC is also currently assessing the possibility of operationalizing a hub in Yobe State.

PROTECTION ASSISTANT
 


TASKS AND RESPONSIBILITIES

Protection monitoring and referrals:
Identification of the protection issues and concerns faced by the IDPs and host community to regular field visits.
Identify the and develop the referral contact sheets of different services proviers in the area.
Assist the CBPC and Protection Officer in the Mapping of services available for IDPs; Developing referral pathways/mechanisms;
Monitoring of the needs of displaced population with main focus on persons with special needs (women, children, elderly, disabled etc.);
Identification, Protection monitoring and Management of individual cases;
Assist and conduct protection monitoring, assessment, FGDs, Key informant interview
Planning/participation in group-based psychosocial support activities for men, women, adolescents and children
Planning/participation in Rapid Needs Assessments to understand protection needs of target populations;
Delivery of humanitarian aid
Formation of CBPC committing and holding of community meeting
Provide advice and guidance to CBPC as well as referrals to IDPs on issues related to accessing required services;
Provide individual, needs-based assistance to IDP families based on internal guidelines developed by DRC;
Support community based protection committees in identification of protection risks in the community and addressing such risks;
Training and capacity building:

Participation at various cluster and forum to address their protection issues.;
Assist in organizing of meeting and training for the CBPC and other stakeholders.
Provide trainings/capacity building to duty bearers, international and local NGOs and IDP communities on protection related issues (guiding principles of IDP protection; child protection; SGBV etc.);
Participation in psychosocial activities targeting women, children, adolescents, adults;
Internal/External Coordination and Representation
Represent the project at the relevant coordination fora with partner organizations as well as duty bearers when/if required;
Support with occasional document translation and provide interpretation support to Protection Manager during meetings, trainings, and other project activities.
Hold regular meeting with the CBPC and community to assist in the protection monitoring
Develop plan with CBPC
Reporting & Accountability:

Collect and maintain project data ensuring the highest standards of data protection and confidentiality.
Prepare high quality and timely internal reports and provide input in drafting donor reports and other project related documents as required.
Produce high quality and timely reports for DRC and donors within agreed deadlines.
Comply with all relevant DRC policies and procedures, particularly with respect to child protection, the code of conduct, and security.

KEY REQUIREMENTS
Graduate degree in Psychology, Social Work, Education, Law or a relevant equivalent.
At least 2-3 years of working experience in a social service, psychology, education, or development sector; Previous working experience with humanitarian agencies will be considered as a strong advantage;
Good understanding of international human rights and principles of humanitarian work.
Good facilitation skills; experience designing and delivering training curricula, preferably focused on adult learning;
Ability and willingness to maintain regular presence at project sites and to work during irregular working hours and in insecure environments.
Strong interpersonal, communication, and negotiation skills.
Positive ‘can-do’ attitude and resilience.
Good computer skills (Excel, Microsoft, PowerPoint and Outlook).
Fluency in English and local language is required.

CONDITIONS AND REMUNERATION
Availability: End August/Early September 2016
Salary and conditions: In accordance with Danish Refugee Council’s Terms of Employment;

SENIOR PROTECTION OFFICER

TASKS AND RESPONSIBILITIES

Programme Implementation and supervision:
Monitor and supervise the implementation of Project activities at the field level, including appropriate documentation and management of protection cases (recorded incidents), Individual and Group intake form, IPA
Provide constant support to field team in different location and provide them on job guidance, training and coaching
Develop together with the team clear work plans on a weekly and monthly basis.
Prepare daily and weekly reports on project activities to share with the Protection Manager.
Ensure that the database records are regularly and timely updated
Assist and organize the protection assessment, survey, focus group discussion and meeting
Provide systematic analysis of collected data to highlight broad trends in cases/incidents and protection concerns. In the event of repeated, prevalent or serious incidents, refer to relevant DRC staff and organization for advocacy for further service provisions and on other protection-related matters.
Protection monitoring and referrals:

Assist the teams in Mapping of services available for IDPs; Developing referral pathways/mechanisms;
Monitoring of the needs of displaced population with main focus on persons with special needs (women, children, elderly, disabled etc.);
Management of individual cases; and ensure the database is updated and report or generated and shared with the concerns agencies for further assistant to the affected communities.
Planning/participation in group-based psychosocial support activities for men, women, adolescents and children
Planning/participation in Rapid Needs Assessments to understand protection needs of target populations;
Provide advice and guidance as well as referrals to staff on IDPs issues related to accessing required services;
Ensure teams are providing individual, needs-based assistance to IDP families based on internal guidelines developed by DRC;
Support community based protection committees in identification of protection risks in the community and addressing such risks;
Training and capacity building:

Provide trainings/capacity building to duty bearers, international and local NGOs and IDP communities on protection related issues (guiding principles of IDP protection; child protection; SGBV etc.);
Develop different information and learning materials and messages
Support the protection manager to organize and conduct staff trainings
Internal/External Coordination and Representation
Coordinate with relevant sectors to ensure the availability of necessary services for the IDPs, and specifically for vulnerable groups, both staying in the camp, host community and returning to their areas of origin
Coordinate work of Protection Assistance in Mubi and Yola. Represent the project at the relevant coordination fora with partner organizations as well as duty bearers when/if required;
Support with occasional document translation and provide interpretation support to Protection Manager during meetings, trainings, and other project activities.
Reporting & Accountability:

Collect and maintain project data ensuring the highest standards of data protection and confidentiality.
Ensure the database are properly updated with the necessary information and all files are keeps confidential
Prepare high quality and timely internal reports and provide input in drafting donor reports and other project related documents as required.
Produce high quality and timely reports for DRC and donors within agreed deadlines.
Comply with all relevant DRC policies and procedures, particularly with respect to child protection, the code of conduct, and security.
Submit weekly, monthly and reporting on need basis
Submit the weekly, monthly and annual plan
Tools, formats and trainings necessary for performing the above tasks will be provided by Protection Manager.
All activities will be implemented based on the weekly work plan in close coordination with Head of Office and Protection Manager.

KEY REQUIREMENTS
Graduate degree in Psychology, Social Work, Education, Human Rights, Development Studies Law or a relevant equivalent.
3-5 years of experience in managing/supervising staff planning and implementation of activities in complex emergencies
At least 2-3 years of protection working experience with humanitarian agencies will be considered as a strong advantage;
Skills and experience in Assessment, project/programme planning, delivery, monitoring, review and evaluation
Working knowledge of relevant protection frameworks and International Humanitarian, Human Rights and Refugee Law
Good facilitation skills; experience designing and delivering training curricula, preferably focused on adult learning;
Ability and willingness to maintain regular presence at project sites and to work during irregular working hours and in insecure environments.
Strong interpersonal, communication, negotiation skills
Self-motivated, able to take initiative, resilient and able to work independently
Familiarity with protection cluster and/or protection working group
Positive ‘can-do’ attitude and resilience.
Good computer skills (Excel, Microsoft, PowerPoint and Outlook) with good report writing skills
Fluency in English is required and local language

CONDITIONS AND REMUNERATION
Availability: End August/Early September 2016
Salary and conditions: In accordance with Danish Refugee Council’s Terms of Employment;

PROTECTION OFFICER

TASKS AND RESPONSIBILITIES

Protection monitoring and referrals:
Mapping of services available for IDPs; Developing referral pathways/mechanisms;
Monitoring of the needs of displaced population with main focus on persons with special needs (women, children, elderly, disabled etc.);
Management of individual cases;
Planning/participation in group-based psychosocial support activities for men, women, adolescents and children
Planning/participation in Rapid Needs Assessments to understand protection needs of target populations;
Delivery of humanitarian aid
Provide advice and guidance as well as referrals to IDPs on issues related to accessing required services;
Provide individual, needs-based assistance to IDP families based on internal guidelines developed by DRC;
Support community based protection committees in identification of protection risks in the community and addressing such risks;
Training and capacity building:

Participation and support to Protection Sector working Group as required;
Provide trainings/capacity building to duty bearers, international and local NGOs and IDP communities on protection related issues (guiding principles of IDP protection; child protection; SGBV etc.);
Participation in psychosocial activities targeting women, children, adolescents, adults;
Internal/External Coordination and Representation
Represent the project at the relevant coordination fora with partner organizations as well as duty bearers when/if required;
Support with occasional document translation and provide interpretation support to Protection Manager during meetings, trainings, and other project activities.
Reporting & Accountability:

Collect and maintain project data ensuring the highest standards of data protection and confidentiality.
Prepare high quality and timely internal reports and provide input in drafting donor reports and other project related documents as required.
Produce high quality and timely reports for DRC and donors within agreed deadlines.
Comply with all relevant DRC policies and procedures, particularly with respect to child protection, the code of conduct, and security.

KEY REQUIREMENTS
Graduate degree in Psychology, Social Work, Education, Law or a relevant equivalent.
At least 2-3 years of working experience in a social service, psychology, education, or development sector; Previous working experience with humanitarian agencies will be considered as a strong advantage;
Good understanding of international human rights and principles of humanitarian work.
Good facilitation skills; experience designing and delivering training curricula, preferably focused on adult learning;
Ability and willingness to maintain regular presence at project sites and to work during irregular working hours and in insecure environments.
Strong interpersonal, communication, and negotiation skills.
Positive ‘can-do’ attitude and resilience.
Good computer skills (Excel, Microsoft, PowerPoint and Outlook).
Fluency in English and local language is required.

CONDITIONS AND REMUNERATION
Availability: End August/Early September 2016
Salary and conditions: In accordance with Danish Refugee Council’s Terms of Employment;

PROCUREMENT/LOGISTICS OFFICER

JOB DESCRIPTION

Logistics and Procurement:
Compliance procurement and equipment management of Yola office as defined in the Danish Refuegee Council’s Operations Handbook.
Fleet management.
In collaboration with HoLP and HoFA maintain records of inventories and tagging of all inventories.
Administration:

Management of staff travel to and from DRC Yola office (Road Travel).
Coordinate with the logistics officer based in Mubi and other offices when it comes to cargo transportation.
Manage Yola office logistics filling system (Soft and hard copies).
Procurement:
Upon the request of line manager, the Procurement/Logistics officer is to:

To undertake local purchasing in accordance with DRC’s Procurement Policy and Operations Handbook standards.
Ensure goods purchased are in accordance with specified requirements and match given specifications.
Negotiate for favourable terms for purchase, e.g. discounts and credit, and follow up with the Finance Department to ensure that payments are made to the suppliers promptly.
Ensure goods purchased are delivered to the appropriate location and/or person(s) in a timely manner, providing continuous feedback to the Procurement and Logistics Manager.
Staff reporting to this post:

Logistics Assistant/s
Storekeeper
Professional travels as per need and request of line Manager

Tasks and Responsibilities
As an integral staff member of the Danish Refugee Council, the Logistics Officer will provide support to the programme by undertaking technical and practical operational tasks to ensure smooth, safe and efficient operation of logistical activities.

Fleet Management:
Provide day-to-day supervision to the Assistant Logistic Officer in to ensure all the vehicles are properly cleaned, road worthy and utilized as per the organization’s polices and maintain documentations.
Ensure that the allocation of vehicles and drivers is done in an effective manner, in response to authorized transportation requests.
Ensure issues related to maintenance are reported immediately to the Logistics and Procurement Manager and to owner of the vehicle if hired.
Ensure that copies of all Logbooks, Maintenance Reports, Fuel Reports and Mileage Reports exist in appropriate files for each month and all data are captured and reported.
Ensure fuel for vehicles and generators is well managed following DRC procedures.
Assets (Inventory) Management:
The logistics Officer is expected to:

Maintain the records of Assets, Equipment for Yola and sub offices in line with the Assets recording system for the country programme.
Ensure that the assets that are issued to staff are authorized, recorded and necessary paper work exists as per the DRC guidelines and policices.
Ensure that all assets are properly maintained and looked after. Any misuse and abuse is reported to the Logistics Manager.
Inventories and Stock Management:

Ensure that all stock items are properly stored and correctly recorded as per the guidelines and the warehouse/stores in Yola are well maintained.
Ensure that the movement of warehouse & stores inventories are correctly recorded and documented; authorized and paper work is done as per procedures.
Inform the relevant Programme staff/managers upon the receipts and dispatches and coordinate with them, as it may be necessary. Allow requesters inspection of items upon delivery.
Ensure stock movement documentations are updated and stock reports are produced on time.
Ensure stocks Reports are circulated to all sector Managers biweekly or on monthly basis and per request.
Power Systems Management:

Ensure all power generation equipment, electric appliances and power systems are well maintained
Ensure issues related to power systems are timely reported and solutions are sought under the guidance of the Logistics Manager.
Monthly reports of use and maintenance are produced and submitted to the Logistics Manager and head of base.
Transportation & Freight:

Arrange for transportation of goods as required and ensure accurate documentation maintained.
Arrange for the distribution of programme supplies as per plan and coordinate with programme teams.
Ensure safe transportation of programme mail pouches to the field offices and the relevant procedures are adhered to by the drivers and mail carriers.
General Work and Filing:

Implement standard DRC logistics systems and procedures
Provide training and support to other logistics colleagues when requested.
Ensure health and safety policy is implemented and matters related to are reported to the designated responsible manager.
Provide technical inputs on procurements related to vehicles, generators & power systems and other technical items required for logistics operations.
Ensure all paper work is kept according to DRC’s policies and procedures of and filed neatly with supporting documents in respective files.
Undertake any other reasonable duties requested by line manager, where they do contradict the organization’s policies.

KEY REQUIREMENTS
EDUCATION:
Bachelor/Higher Diploma in Logistics or equivalent in Administration, economics, IT or business.

ESSENTIAL:
Progressive 2-5 years of experience in handling logistics and procurement preferably in an INGO.
Fluency in written and spoken English. Fluency in local spoken languages such as Hossa, Fulani, etc.
Must have strong reporting and communication skills and excellent computer skills in MS Word & Excel.
Knowledge & experience of dealing with service providers and contractors and management.
Desirables:

Flexible & willing to work in a remote setting & to travel to other project locations.
Ability to work under pressure to deadlines and stress.
Ability to work independently on his or her own initiative
Strong team and interpersonal skills
Strong analytical and negotiations skills
Willing to travel to DRC offices within Nigeria.

CONDITIONS
Availability: End August/Early September 2016
Salary and conditions: In accordance with Danish Refugee Council’s Terms of Employment;

DATA ENTRY OFFICER

TASKS AND RESPONSIBILITIES

Responsibilities are to perform all sort of database relative work under the supervision of the Protection Manager and close coordination with other protection staff for collecting of data and information and to ensure maintain the highest levels of confidentiality.
Design and develop data base, record keeping and maintaining the data base.
Generate reports on a weekly and monthly basis. (Statistical & Graphical)
Modify existing databases and database management systems according to requirements.
Monitoring of data entry. After entry of the data the hard copies will be return to the respective teams. The ambiguous data forms will be returned to the respective community workers for accuracy.
Test programs or databases, correct errors and make necessary modifications.
Plan, coordinate and implement database security measures to safeguard information in client computer files against accidental or unauthorized damage, modification or disclosure.
Train data entry staff and other database users as necessary
Answer questions and queries on database use and management
Develop user access levels for each segment of database according to programme management specifications.
Ensure the participants welfare and their confidentiality during and after data collection.
Review procedures in database management system manuals for making any necessary changes to the database, according to protection management needs.
Work as part of a project team to coordinate database development, assessment, forms, format and tools development for collection of data and information.
Review workflow charts developed by programmer analyst to understand tasks computer will perform, such as updating records.
Data entry of the documents including (Protection Assessment, Baseline, End line data, IPA, Intake form, Awareness sessions, record and meetings of the CBPC, training attendance and report, Focus group discussion, Key information interview and protection monitoring forms, GBVIMS and CPIMS)
Develop weekly, monthly and as per need reports and data from the database and needs to be shared with the Protection Manager and relevant staff.
Tools, formats and trainings necessary for performing the above tasks will be provided by Protection Manager.
All activities will be implemented based on the weekly work plan in close coordination with Head of Office and Protection Manager.

KEY REQUIREMENTS
Graduate degree or diploma in Computer Sciences or in Psychology, Social Work, Education, Law or a relevant equivalent
Two years’ experience in management of databases and data entry (ideally with non-profit and/or non-governmental organizations)
Excellent reporting skills using Excel and SQL /Access Reporting tools.
Demonstrable capacity for working effectively in a close, multi-disciplinary cooperative team environment
Sound Knowledge of MS Access, SQL server 2005.
Data analysis and charting/visualizing skills.
Excellent presentation skills
Fluency in English is required and local language

Conditions and Remuneration
Availability: End August/Early September 2016
Salary and conditions: In accordance with Danish Refugee Council’s Terms of Employment;

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