Career Opportunities at Airtel Nigeria

Airtel Nigeria (Airtel Networks Limited), a leading mobile telecommunication services provider in Nigeria and a member of Airtel Africa Group, is committed to providing innovative, exciting, affordable and quality mobile services to Nigerians, giving them the freedom to communicate, rise above their daily challenges and drive economic and social development. The company made history on August 5, 2001 by becoming the first telecoms operator to launch commercial GSM services in Nigeria and has scored a series of many "firsts" in the highly competitive Nigerian telecommunications market including the first to introduce toll-free 24-hour customer care; first to launch service in all the six geo-political zones in the country; first to introduce affordable recharge denominations; first to introduce monthly free SMS and first to introduce monthly airtime bonus.

REGIONAL TECHNICAL OFFICER
 

JOB DESCRIPTION
The successful candidate will lead, direct, coordinate and control all network operations, maintenance and resources in the region to ensure all goals (optimal network availability, coverage, maintaining target network key performance indicators [KPIs] and quality standards) are met to deliver plus one network quality.

He/She will also provide local network support for both the commercial teams in the region towards ensuring that network impacting issues are proactively resolved.

DUTIES AND RESPONSIBILITIES:
Management of all Regional Network Operations & Maintenance Strategic Partners(SPs) to deliver optimal availability and QoS
Ensure overall proactive and continuous improvement of customer experience and perception in the region
Responsible for the overall alignment of regional objectives with organizational objectives by ensuring effective communication of operational plan to all stakeholders as well as its execution and monitoring
Ensure regional network performance across all KPIs
Conduct weekly governance meetings and engagements
Track progress, review all O&M tasks within the region and provide timely feedback to management to enhance effective decision-making
Proactively communicate O&M status, issues & risks to management
Accountable for overall regional compliance with policies, procedures and methodologies
Conduct regular status/functional meetings with all stakeholders, ensuring follow through of all agreed actions
Support periodic audit of all transmission, core and radio network and preventive maintenance schedule audit
Ensure that special task/project required by HQ Technical is carried out in the region
Ensure acceptance test procedure (ATP) is conducted for new nodes coming into the network
Closely working with  MS Team to develop processes to prevent/reduce network failures
Advising and ensuring implementation of preventive activities by MS Partners and Colo Partners in order to improve network performance
Ensuring the adherence to applicable regulatory requirements
Periodic review and analysis of worst cells and follows up with Zonal Technical Officers
Drive continuous network improvement of own zone drawing up improvement plan and following up on related functions within network
Co-ordinate the annual regional operating plans OPEX (AOPs) for all the active and passive network systems in Airtel Nigeria -
Co-ordinate annual regional operating plan compilation for Airtel Nigeria Networks
Direct achievement of annual regional operating plan targets and all local and group operating expenditure saving initiatives to ensure optimization of all network investments
Ensure key focus on recurring operating expenditure
Drive the end to end process documentation, implementation and compliance to processes, procedures and policies to ensure seamless operations across all SP [Process Management] -
Institute service level agreement measurement methodology to ensure all SPs are accurately measured, rewarded and penalized accordingly
Identify, document and implement pertinent processes   procedures and policies that will continually improve operational efficiency
To ensure that all network facilities are maintained in adherence to global best practices
Regulatory Compliance
Ensure that all activities of operations and maintenance in the zone adhere to corresponding regulatory requirements in daily operations

Partner Management
Ensure all processes for effective management of partners
Ensure that zonal SP requirements receive the necessary support from both the network local and central teams

Team Management
Co-ordinate the Regional Networks team to ensure alignment with the organizational goals

RELEVANT SKILL AND EXPERIENCE
Bachelor of Electrical /Electronic Engineering or Telecoms Engineering(Masters Degree in Engineering a plus)
Sound knowledge of Mobile Network O&M
8 -12 years of varied experience in operation and maintenance in the Telecom industry
4 -6 years managerial/Supervisory experience in a GSM/mobile company

OTHER REQUIREMENTS (BEHAVIOURAL ETC.)
Team Management
Analytical and Presentation skills
Strategic negotiation skills
Entrepreneurial disposition in decision making and managing resources
Logical decision making abilities
Flexible and dedicated
Ability to innovate and deliver value to business
Ability to manage an outsourcing partner to effectively deliver on service level agreements
Ability to motivate and lead both internal and external partners
Impeccable integrity and character
Communication Skills
Cost, process and automation Innovation

ZONAL TECHNICAL OFFICER [SOUTH-SOUTH]

JOB DESCRIPTION
The successful candidate will coordinate, control, manage, support and track day to day network operations in the zone to ensure optimal network availability and coverage while maintaining target network KPI’s to deliver plus one network quality.

He/She will also be responsible for providing local network support for both the sales and marketing team in the zones to ensure that network impacting issues are proactively resolved.

DUTIES AND RESPONSIBILITIES:
Day to day management of all Zonal Network Operations & Maintenance Strategic Partners(SPs) to deliver optimal availability and QoS   -
Support the Operational Interface for both internal and external stakeholders especially commercial teams to ensure customer issues are resolved within acceptable key performance indicators [KPIs]
Track special events calendar with Zonal Business Managers and the Marketing function to ensure best in class service during special events within zone
Track zone network performance (Various KPIs and Network Availability)
Support periodic audit of all transmission, core and radio network and preventive maintenance schedule audit
Ensure that special task/project required by HQ technical is carried out in the zone
Closely work with  E// MS Team to develop processes to prevent/reduce network failures
Track and ensure that Colo Partners deliver on servive level agreements [SLAs]
Ensure SAQ activity is up to date (rental renewal and lease payments with zonal finance)
Follow up with various internal functions; MS Partners, Colocation [Colo] Partners on all issues affecting radio network availability, quality and experience
Ensure security and community issues do not cause delayed closure of sites
Advise and ensure implementation of preventive activities by MS Partners and Colo Partners in order to improve network performance
Ensure the adherence to applicable regulatory requirements
Audit and support zonal spares management to ensure availability of both critical and non critical spares at the zonal warehouses
Probes network experience by doing a weekly trending analysis of the volume as well the types of complaints received
Ensure proactive and continuous improvement of customer experience and perception within zone
Daily analysis of worst cells and follows up with MS partners on corrective and preventive measures
Ensure power availability of all IBS sites that are not transferred to Tower Company
Drive continuous network improvement of own zone drawing up improvement plan and following up on related functions within network
Prepare and manage the annual Zonal operating plans OPEX (AOPs) for all the active and passive network systems in Airtel Nigeria [Financial] -
Direct annual zonal operating plan compilation for Airtel Nigeria Networks
Direct achievement of annual zonal operating plan targets and all local and group operating expenditure saving initiatives to ensure optimization of all network investments
Ensure key focus on recurring operating expenditure
Drive the end to end process documentation, implementation and compliance to processes, procedures and policies to ensure seamless operations across all SP [Process Management] -
Institute service level agreement measurement methodology to ensure all SPs are accurately measured, rewarded and penalized accordingly
Identify, document and implement pertinent processes   procedures and policies that will continually improve operational efficiency
To ensure that all network facilities are maintained in adherence to global best practices
Regulatory Compliance
Ensure that all activities of operations and maintenance in the zone adhere to corresponding regulatory requirements in daily operations

Partner Management
Ensure all processes for effective management of partners
Ensure that zonal SP requirements receive the necessary support from both the network local and central teams

RELEVANT SKILL AND EXPERIENCE
Bachelor of Electrical /Electronic Engineering or Telecoms Engineering(Masters Degree in Engineering a plus)
Sound knowledge of Mobile Network O&M
5-10 years of varied experience in operation and maintenance in the Telecom industry
3-5 years managerial/Supervisory experience in a GSM/mobile company

Other requirements (Behavioural etc.)
Analytical and Presentation skills
Strategic negotiation skills
Entrepreneurial disposition in decision making and managing resources
Logical decision making abilities
Flexible and dedicated
Ability to innovate and deliver value to business
Ability to manage an outsourcing partner to effectively deliver on service level agreements
Ability to motivate and lead both internal and external partners
Impeccable integrity and character
Communication Skills
Cost, process and automation Innovation

MANAGER DIRECT & INDIRECT TAX

JOB DESCRIPTION
The successful candidate will ensure prompt payment of correct PAYE, withholding taxes and value added tax to the relevant tax authorities and ensure correct PAYE tax returns are filed with tax authorities.

DUTIES AND RESPONSIBILITIES:
Direct & Indirect Taxes Documentation & Reporting  -
Preparation of VAT report
Review of PAYE and withholding taxes
Timely payment of WHT, VAT and PAYE taxes
Consolidation of PAYE YTD
Compilation of employee tax forms for issuance of tax clearance certificates and tax deduction cards
Reconciliation of all WHT, VAT and PAYE related accounts
Ensure 30d ays closure TAT for all direct and indirect tax issues
External Partner Management Process
Review documentations for audit of all relevant tax authorities and coordination of audit exercises (36 states and FCT)
Respond to tax audit queries and resolve the issues
Attend tax reconciliation meeting with state internal revenue service and ensure prompt closure of outstanding audit 

RELEVANT SKILL AND EXPERIENCE
Graduate Degree/Diploma: B.Sc./H.N.D Accounting and ACA
8 years of tax practice experience and appreciable knowledge of the Nigeria tax laws and regulations
Achieving results & delighting the customers

TO APPLY
Click on Job Title below:

REGIONAL TECHNICAL OFFICER
ZONAL TECHNICAL OFFICER [SOUTH-SOUTH]
MANAGER DIRECT & INDIRECT TAX

DUE DATE: 25 November, 2016