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Jobs at Cooperazione Internazionale (COOPI)

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Cooperazione Internazionale (COOPI) is an Italian humanitarian non-governmental organization founded in Milan in 1965. COOPI aims to help the world’s poorest to improve their access to healthcare, food, and financial security, and to overcome their special vulnerability to wars, civil conflicts and natural disasters. With more than 3,900 humanitarian workers employed, and an average of 180 projects per year across 25 countries throughout Africa, Latin America and the Middle East, COOPI is the biggest Italian NGO.

COOPI started its operations in North-East Nigeria in July 2014. The COOPI Nigeria Field Office is located in Potiskum, Yobe State, in order to cover five LGAs in Yobe State and to provide direct assistance to the IDPs and their hosting communities, through a multi-sectorial programme covering Food Security, Nutrition and Child Protection interventions.

CASH BASED TRANSFERS (CBT) OFFICER

Project / Programme: Multi-sectorial intervention towards IDPs in NE Nigeria
Reports to: Food Security Coordinator/Project Manager
Duration of the Project: 6 months (with possible extension)
Donors: ECHO /WFP
Duration of the contract: 6 months (with possible extension)
Basic salary:(according to the experience)
Starting Date: ASAP

SCOPE OF THE VACANCY

The CBT Officer (Cash Based Transfer) will be responsible for the management and implementation of COOPI’s Cash and Voucher (ECHO & WFP) funded projects in Yobe & Borno for Internally Displaced Persons and vulnerable Host Populations.

MAIN DUTIES / RESPONSIBILITIES

Under the direct supervision of the Food Security Coordinator and in collaboration with the Project Managers, and other collaborators of the projects and of the Base, he/she will:

Undertake Cash and Voucher interventions at LGA level under the direction of the Food Security Coordinator
Facilitate community mobilization, meetings and trainings during community led Cash activities;
Work with traditional committees to ensure the identification and selection of the most vulnerable IDPs and host communities and provide information to ensure accountability, fairness and transparency during implementation of activities.
Work closely with community structures to follow up on implementation of conditional and unconditional cash transfers planned activities
Support in the implementation of capacity building training for the target beneficiaries at the LGA level.
Implement detailed work plan for FSL team at LGA level activities.
Collect information and data on food security at LGA level through surveys, assessments and regular post distribution monitoring of beneficiary households
Collect information to ensure that the surveillance of the cash transfer situation in the area of implementation of the program is achieving the expected result..
Support the M&E team in analysis of beneficiary data collection through the various tools that the department uses
Participate in the registration and distribution of beneficiary ID cards and / vouchers,
Support the preparation of documentation required for the implementation of field activities
Mobilization and awareness raising about the organization, program objectives and activities to local authorities and the population, and act as a link between the organization and the beneficiaries (at LGA level)
Contribute to the development of project community mobilisation strategies for targeting and registration of beneficiaries
Implement sensitisation activities for targeted communities about Cash Transfer and strengthening livelihood restoration activities with support from SEMA, Extension workers, Community Volunteers, traditional leaders and other key stakeholders in feasible livelihood restoration activities at LGA level.
Support in the verification of the beneficiaries to ensure the identification and selection of the most vulnerable population is verified before Cash transfer is made.
Support the Supervisor in ensuring that targeting of beneficiaries to receive cash transfers is carried out in a transparent way and with active participation of women and minority members of communities.
Facilitate good working relationship between government workers and target beneficiaries.
Support the Supervisor to ensure that beneficiaries’ access to the provider guarantees protection and gender sensitivity in the fieldkey Activities.

ADDITIONAL RESPONSIBILITIES:

This job description is not intended to be all inclusive and the employee will also perform other related tasks as required and assigned by his/her supervisor.
Profile of the Candidate (Education, Training, Competences, Skills)

MINIMUM REQUIREMENTS:

Degree/Diploma in Business management, Development Studies, Accounting, Social Sciences, Sociology etc

DESIRED COMPETENCIES / SKILLS:
Essential:
Professional, good organizational capacity, good human relationships, motivated, open, creative, mature, responsible, flexible and, culturally sensitive
1 year relevant work experience
Experience in the Cash Transfers and social approach
Microsoft Office Skills (Outlook, Excel, Power Point, Word)
Willing and able to be based and travel regularly within remote areas, where services are limited.
Fluency in Hausa and English
Good team spirit

PREFERRED:
Previous experience with FSL, Cash programming
Good knowledge of the intervention area/s and local economy
Previous experience with INGO/NGO
Previous humanitarian programming experience

MANAGEMENT & INFORMATION SYSTEMS OFFICER


Location: Potiskum, Yobe State (With frequent travels across the Area of Operations)
Project / Programme: Multi-sectorial intervention towards IDPs in NE Nigeria
Reports to: Project/Programme Manager
Duration of the Project: 8 months (with possible extension)
Donors: ECHO /WFP
Duration of the contract: 8 months (with possible extension)
Starting Date: ASAP

SCOPE OF THE VACANCY
The Management Information System (MIS) Officer will play a key role in implementing COOPI’s Cash Based Interventions in the NE.
The MIS Officer’s role will include management of the cash based online technologies (Red rose mobile money transfer and SCOPE), management and capacity building of local staff and traders on project information system for greater project reporting and overall impact,

MAIN DUTIES / RESPONSIBILITIES
Under the direct supervision of the Program Manager, and in collaboration with the Project Managers, Field Coordinators, and other collaborators of the projects and of the Base, he/she will:
Establishment of an integrated MIS to ensure compliance with donor objectives and methodology

Key activities and responsibilities to achieve this objective:
Selecting and purchasing appropriate hardware and software
Working on a red rose platform, mobile money transfer
To document processes and procedures as required
Configuring of cash devices ensuring that all are in good working state
With the support of project management team, review existing data collection tools and systems and adapt to establish short term and long term central management information system platform for projects
Participate in the development of additional new databases, templates, guidelines and checklists for data collection, collation and analysis and reporting
Support MIS systems adjustment and adaptation as well as monitoring and evaluation
Undertake additional activities as requested
Capacity Building of Staff on MIS technologies
Undertake regular visits to all project operational areas to support technical capacity in usage and management of MIS and its associated technology.
Coordinate and share learning related to MIS knowledge, behaviours and practices.
Generate MIS related reporting on trends in the project context and progress (using graphs, pie charts, bar charts etc) for internal and external reporting in consultation with the program staff.
Train local field staff, traders/ agents and key community beneficiaries on how to use devices .
Trouble shooting of devices and top up of cash cars to beneficiaries.
Profile of the Candidate (Education, Training, Competences, Skills)

MINIMUM REQUIREMENTS:
Bachelor Degree in IT, MIS, Statistics, Demography or related field with previous experience working in humanitarian projects

DESIRED COMPETENCIES / SKILLS
ESSENTIAL:

Professional, motivated, open, creative, mature, responsible, flexible and culturally sensitive
Minimum two years’ experience working with donor funded programming
Excellent working knowledge of Microsoft Office programming (Access, Outlook, Excel, Power Point, and Word)
Proven ability to create management information systems for large amounts of data within a complex program
Knowledge and experience in using database specific software
Excellent communication, writing and analytical skills
Fluent in English
Experience designing and leading capacity building and training for national teams

Preferred:
Previous experience in M&E, MIS of cash based interventions (i.e. cash for work, cash transfers or cash vouchers)
IT troubleshooting capabilities
Good knowledge of the intervention area/s and local context
Previous humanitarian programming experience
Knowledge of the local language (Hausa).
Basic Salary
According to the experience.

BSFP FIELD OFFICER

Project / Programme: Multi-sectorial intervention towards IDPs in NE Nigeria
Reports to: Nutrition Officer
Duration of the Project: 6 months (with possible extension)
Donors: WFP
Starting Date: ASAP

SCOPE OF THE VACANCY
The BSFP (Blanket Supplementary Feeding Program) Officers will be responsible for planning and distribution of WFP funded BSFP in Yobe state (Bade, Damaturu, Jakusko and Potiskum) focusing on IDPs and vulnerable host communities.
They will ensure comprehensive mobilisation of the community for nutrition screening of children under five and beneficiary training on IYCF. .

MAIN DUTIES / RESPONSIBILITIES
Under the direct supervision of the Nutrition Officer and in collaboration with the Project Manager and other collaborators of the projects and of the Base, they will:

In charge of sensitization, providing key messages related to the programme objectives, organization of distributions, the use of the products and other messages related to IYCF
Leading screening of the nutritional status of children under five in their designated locations and refer SAM cases to health/CMAM centres
Coordinate and collaborate with community mobilisers in implementing follow-up of referred SAM cases
Distribution of supplementary food to children under 5 years and PLW (pregnant and lactating women).
Organise collection and tracking of weekly data at community level, including the results of MUAC screening during house-to-house visits
Submit weekly/daily nutrition, health and distribution reports to the Nutrition Officer for onward sharing with the Monitoring & Evaluation Officer
Provide training on nutrition (IYCF) and hygiene practices
Follow referrals of all severely malnourished children to the stabilization center
Report any problems in a timely manner to the Nutrition Officer or the Monitoring & Evaluation Officer
Participate in the field work of the nutrition survey (impact assessment)

ADDITIONAL RESPONSIBILITIES:
This job description is not intended to be all inclusive and the employee will also perform other related tasks as required and assigned by his/her supervisor.
Profile of the Candidate (Education, Training, Competences, Skills)

MINIMUM REQUIREMENTS:

Nutrition and Health qualifications (Degree/Diploma/Certificate)
Share the humanitarian mission of the organization
Good communication skills
Ability to communicate with vulnerable populations
Demonstrated ability to work both independently and as part of a team
Accuracy and promptness in performing duties
English writing and speaking skill preferred

DESIRED COMPETENCIES / SKILLS
ESSENTIAL:

Professional, motivated, open, creative, mature, responsible, flexible and culturally sensitive

Preferred:
Previous experience in similar roles in a humanitarian set up
Good knowledge of the intervention area/s and local context
Knowledge of the local language (Hausa/Kanuri)
Basic Salary
TBD, according to experience

BSFP WAREHOUSE TALLY CLERK

Location: Yobe (Bade, Damaturu, Jakusko and Potiskum)
Project / Programme: Multi-sectorial intervention towards IDPs in NE Nigeria
Reports to: BSFP Storekeeper
Duration of the Project: 6 months (with possible extension)
Donors: WFP
Duration of the contract: 6 months (with possible extension)
Starting Date: ASAP

SCOPE OF THE VACANCY

The BSFP (Blanket Supplementary Feeding Program) Warehouse Tally Clerk will be responsible for the implementation of WFP-funded BSFP interventions in Yobe state (Bade, Damaturu, Jakusko and Potiskum) focusing on programme support activities.
He/She will account and maintain the records for all commodities received, stored and dispatched in compliance with COOPI and donor (WFP) guidelines.
The Warehouse Tally Clerk is responsible for documentation of commodity transactions in the warehouse, including receipt, storage and delivery of all food commodities.

MAIN DUTIES / RESPONSIBILITIES
Under the direct supervision of the Storekeeper and in collaboration with the Project Manager and other collaborators of the projects and of the Base, He/She will:

Management of commodity reception:
Ensure that all commodities arriving at the warehouse and leaving the warehouse are properly accounted for.
Conduct a thorough inspection of all trucks on arrival at the warehouse; ensure that trucks are properly covered with tarpaulins and there are no unauthorized commodities mixed with food;
Fill in the truck inspection reports before commencement of offloading;
Scrutinize all waybills to ensure that the commodities are of correct quantities and quality as manifested on the waybill;
Supervise the offloading staff during the process of offloading commodities and make sure that it is properly undertaken. Ensure that commodities are carefully being inspected and counted during off-loading before being accepted in the warehouse;
Stack commodities according to type and shipment number;
Stack commodities on pallets and ensure a space of one metre between stacks and wall, stack and stack, stack and ceiling is maintained;
Report any shortages, damages or excess to the Storekeeper and reflect such differences in all copies of the delivery documents;
Fill in all stack cards immediately after completing stacking;
Fill in all forms (waybill, loading & offloading tally sheet and random weighting form) during and immediately after completing the offloading process. Record all quantities delivered short (missing), quantities lost in transit and quantities damaged, if any.
Mitigation of commodity losses:

Use FIFO principle for each commodity. Commodities arriving first must be dispatched first except for reconstituted commodities.
Short weight and damaged bags are reconciled immediately.
Stack damaged bags separately
Record quantity of damaged units for each consignment
Repair bags as soon as possible.
Repack damaged bags in to new bags protected by plastic bag.
Reconstituted bag should be dispatched first.
Maintain of Shipment and loss/damage registers:

Responsible for maintaining the shipment and loss/damage register for the district.
Maintain a register of all commodity shipment received.
Maintain a shipment file with all the original supporting documentation of each shipment of commodity received.
Maintain a register of all losses/damages that were incurred in the districts during commodity movement (receipt, dispatch, distribution).
Maintain a loss/damage file with all the original supporting documentation of each transaction for each loss/damage report.
Warehouse management:

Consistently and routinely clean the warehouse in order to safe keeping of food commodities.
Ensure warehouse compound is clean and free from debris, vegetation, rodent activity and has good drainage and lighting.
Ensure inside of the warehouse floors, walls and ceiling is clean at all times.
Ensure warehouse door are well fitting, secure and sound.
Ensure windows and ventilation in good repair and screen to prevent access.
Ensure placement of rodent’s baits and traps.
Ensure presence first aid and firefighting equipment in strategic locations in the warehouse.
Conduct routine inspection of warehouse to detect any infestations and inform the Storekeeper.

ADDITIONAL RESPONSIBILITIES
This job description is not intended to be all inclusive and the employee will also perform other related tasks as required and assigned by his/her supervisor.
Profile of the Candidate (Education, Training, Competences, Skills)

MINIMUM REQUIREMENTS
Good English writing and speaking skill
Proficiency in Microsoft Excel and good command of e-mails
Knowledge of warehousing, transport, shipping and practical freight forwarding
Willingness to relocate to remote areas of North-East Nigeria and to work under basic conditions

DESIRED COMPETENCIES / SKILLS
ESSENTIAL:

Professional, motivated, open, creative, mature, responsible, flexible and culturally sensitive, accurate and prompt in performing duties

PREFERRED:

Past experience preferable with a busy NGO or UN agency, in food commodities handling tracking and accounting.
Prior experience with UN WFP RITA system or similar software.
Knowledge of WFP regulations pertaining to relief food commodities tracking accounting and reporting.
This position requires a person who is self-starter, who can accomplish the task with minimal or no supervision. He/she should be able to manage a team of staff as well as cooperate with other units. He/she must be keen on details and well organized individual.
Basic Salary
According to the experience.

COMPLAINT RESPONSE MECHANISM OFFICER

Location: Yobe State (Bade, Damaturu, Jakusko and Potiskum)
Project / Programme: Multi-sectorial intervention towards IDPs in NE Nigeria
Reports to: Project Manager
Duration of the Project: 6 months (with possible extension)
Donors: WFP
Duration of the contract: 6 months (with possible extension)
Starting Date: ASAP

SCOPE OF THE VACANCY
The Complaints Response Mechanism (CRM) Officer will provide support to COOPI programs implemented towards IDPs in NE Nigeria (FSL, nutrition & child protection) in the management of the beneficiary and stakeholders complaints and feedback mechanisms.
S/he will ensure that mechanisms are in place in all COOPI programmes to strengthen the quality and accountability of emergency response in regards to information sharing, beneficiaries’ participation, complaints and response

MAIN DUTIES / RESPONSIBILITIES
Under the direct supervision of the Project Manager, and in collaboration with the Field Coordinators, and other collaborators of the projects and of the Base, he/she will:
Ensure operationalization of established feedback/accountability mechanism.
Management of the hotline system for feedback mechanism
Reporting and referrals of cases reported through the CRM
Timely feedback to program teams in the field on complaints and concerns raised by communities on project activities.
Maintenance of an effective record and filing system for all complaints solved and pending issues including correspondences and other related documents for quick and easy reference.
Send recommendations and practical procedures for reviewing and resolving complaints to the Project Manager
Communicate and disseminate complaints handling procedures, policies and tools as appropriate to beneficiaries, project staff and other stakeholders.
Ensure accurate recording of all the data related to the callers in the hotline data base
Address the queries of callers based on setup hotline while respecting ethical and professional standards
Analyze data and submit internal and accurate reports to the concerned programs/projects on weekly basis
Accurately refer cases promptly internally within the departments of the COOPI
Communicate complaints handling procedures, policies and tools to beneficiaries, project staff and other stakeholders
Conduct regular spot-checks of BNF awareness on the CRM procedures
Follow-up and receive weekly feedback, and case status progress related to the internal cases referred to the programs/projects.
Profile of the Candidate (Education, Training, Competences, Skills)

MINIMUM REQUIREMENTS:
Degree/Diploma in Social Sciences
Previous experience working in humanitarian projects
Proven interest & commitment to humanitarian and development principles and a demonstrable understanding of conflict/post conflict development contexts.

DESIRED COMPETENCIES / SKILLS
ESSENTIAL:

1-2 years CRM related work experience with an iNGO
Experience in data collection, collation, analysis, and report writing
Fluency in English
Ability to plan and organize work and write clear and concise reports and communicate effectively (both in writing and verbally)
Proven ability to prioritize tasks and meet deadlines
Stable, moral, reliable and robust character and a good team-player
Excellent communication skills, calm, with a good sense of humour
Proven commitment to accountability practices
Excellent Microsoft Office & statistical soft wares skills (Excel, Word, Power point, SPSS, Emails, Skype, Web researchers)

PREFERRED:
Good knowledge of the intervention area/s and local context
Previous humanitarian programming experience
Knowledge of the local language (Hausa)
Basic Salary
According to the experience.


TO APPLY
Applicants should send their applications to: hr.nigeria@coopi.org  the applications shoud include the following:

CV (max 3 pages)
Cover Letter (max 1 page)
Scanned copies of University Degrees (originals to be presented if shortlisted)
Note

Candidates should specify in the e-mail subject the job title and location
Please note that any late application or incomplete submission will not be considered and thus will be disregarded immediately.
Only shortlisted applicants will be contacted.

DUE DATE: 20 March, 2017

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