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Jobs in the Insurance Industry Via Fosad Consulting

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We are a business support services firm with offerings in Human Resource Management, Expatriate and Allied Services, and Estate Management.

MARKETING MANAGER

JOB DESCRIPTION

Key Focus
This role is accountable for regional marketing service delivery through the implementation of a customised regional marketing strategy. The incumbent is individually accountable for achieving results via the efforts of others over periods of up to a year.


DESCRIPTION

Implements customised marketing strategy.
Implements client-base management and leads strategy.
Drives the successful marketing roll-out of new products or enhancements in regions.
Implements processes to ensure brand integrity in areas.
Provides region and areas with researched market intelligence to help inform sales planning process.

Key Result Areas
Brand Management:
Implements processes to ensure brand integrity in area.
Marketing Service Delivery:
Implements customised marketing strategy through efforts of others over periods of up to a year
Drives the successful marketing roll-out of new products or enhancements in the regions.
Provides region and areas with researched market intelligence to help inform the sales planning process.
Leads Management:
Implements client-base management and leads strategy.
Team Effectiveness:

Individually accountable for staff time, tasks and output quality, over periods of up to a year.
Balances own priorities with directing and motivating others.
Plans and assigns work over periods of 3 months to a year.
Guides and directs staff to achieve operational excellence standards.
Creates a climate for optimal performance.
Manages performance.
Selects potential staff to sustain customer / client service delivery.

QUALIFICATIONS
QUALIFICATIONS AND EXPERIENCE

Relevant tertiary Marketing qualification. .
Min. 12-15 years’ experience
Insurance industry experience an advantage but not critical

Skills
Excellent Communication & Presentation skills

CLAIMS OFFICER

JOB DESCRIPTION

Key Focus
Individually accountable to provide immediate response to administrative requirements in accordance with SLA parameters, in a processing environment. A Senior Administrator is fully multi-skilled across products and processes, and has extensive relevant experience.

DESCRIPTION

Follows standardised processes and provides administrative support in line with normal business functioning.
Delivers on daily production standards and adheres to service and quality standards.
Provides an Indirect service to customers and intermediates.
Responds to immediate requirements within procedure.
Uses standard administrative techniques to coordinate own work.
Product and process knowledge in different areas may differ but basic skills remain the same.
May act as mentor to less experienced Administrators.
Fully multi-skilled across products and processes.
Has extensive, relevant experience.
Often acts as a resource for less experienced staff.

Key Result Areas
Personal Effectiveness:
Accountable for service delivery through own efforts.
Individually accountable for managing own time, tasks and output quality for periods of 1 day to a maximum of 3 months.
Makes increased contributions by broadening individual skills.
Collaborates effectively with others to achieve personal results
Accepts and lives the company values.

Coaching:
May act as mentor to less experienced administrators.
Documentation Processing:
Follows standardised processes and provides administrative support in line with normal business functioning.
Provides an indirect service to customers and intermediaries.
Responds to immediate administrative requirements within procedure.
Delivers on daily production standards.
Uses standard administrative techniques to coordinate own work.

Qualitay Assurance:
Performs quality checks on own work.
Adheres to service and quality standards

QUALIFICATIONS

Qualifications and Experience
Relevant tertiary qualification / first degree or its equivalent.
5 years of working experience.
Good Analytical skills, technical/insurance product knowledge
Skills
Excellent Communication skills

TO APPLY
Click on Job Title below:

MARKETING MANAGER
CLAIMS OFFICER

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