Jobs at The United Nations World Food Programme

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The United Nations World Food Programme, is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to end global hunger. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

SCOPE ASSISTANT

REF: 52075
LOCATION:
Maiduguri

ORGANIZATIONAL CONTEXT
This job is found in Maiduguri. At this level, work is carried out under the direct supervision of a more senior staff.
Job holders work in a team and are expected to produce organised and accurate technical work.

JOB PURPOSE
To deliver standard software and hardware support services, as well as monitoring and maintaining a wide range of information sources, to contribute to the effective delivery of IT services.

KEY ACCOUNTABILITIES (NOT ALL-INCLUSIVE)
Support the activities of planning of beneficiary registration.
Participate in the registration of targeted beneficiaries.
Implement the processes and procedures of beneficiary data management including biometrics.
Provide reports and feedbacks on beneficiary management including identified gaps, and challenges in the course of beneficiary registration.
Assist in the management and maintenance of SCOPE registration equipment including cards, computers, phone and mPOS.
Provide retailer support in the operation of mPOS devices.
Identify and report issues faced by beneficiaries in various local markets.
Liaise with local authorities in the organization of the planning of beneficiary registration activities.
Collate date and contribute to the preparation of reports on SCOPE related issues and provide information for better decision-making by stakeholders.
Perform any other tasks that may be assigned by your supervisor.

Core Organisational Capabilities
Purpose:
Understand and communicate the Strategic Objectives: Helps teammates articulate WFP’s Strategic Objectives.
Be a force for positive change: Suggests potential improvements to team’s work processes to supervisor.
Make the mission inspiring to our team: Explains the impact of WFP activities in beneficiary communities to teammates.
Make our mission visible in everyday actions: Articulates how own unit’s responsibilities will serve WFP’s mission

People:
Look for ways to strengthen people's skills: Trains junior teammates on new skills and capabilities.
Create an inclusive culture: Seeks opportunities to work with people from different backgrounds.
Be a coach & provide constructive feedback: Serves as a peer coach for colleagues in same area of work.
Create an “I will”/”We will” spirit: Tracks progress toward goals and shares this information on a regular basis with supervisor

Performance:
Encourage innovation & creative solutions: Assesses own tasks and responsibilities to find ways to be more efficient.
Focus on getting results: Maintains accurate records of completion times and tasks in own areas of responsibility.
Make commitments and make good on commitments: Understands responsibilities and the metrics associated with own tasks.
Be Decisive: Notifies supervisors of dangerous situations or potential issues that may arise while in the field or office.
Partnership:

Encourage innovation & creative solutions: Explores ways to consistently be more efficient and accurate in own areas of work and shares new methods of work with colleagues.
Focus on getting results: Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency.
Make commitments and make good on commitments: Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments.
Be Decisive: Independently decides what action to take when faced with critical choices in the workplace or in dangerous situations in the field.

Functional Capabilities
Governance, Strategy and Architecture:

Demonstrates awareness of overall IT governance structure and system architecture development to support the process and assist in design of interaction between systems
Change Implementation, Project management, Planning and Optimization:

Has basic understanding of project management principles to provide basic estimates on timing, resource utilisation and costs to facilitate the project planning process.
Technical Expertise:

Understands technical aspects of own job and applies them in a thorough and systematic manner to analyze customer’s technical issues and offer value adding advice and/or solutions.
Service Management:

Understands and follows the established standards and protocols for service excellence within own domain to maintain quality of delivery and high levels of customer satisfaction.
Client Management:

Demonstrates working understanding of existing hardware, software, servers and network management to resolve users’ routine problems using WFP’s established processes and tools.
Procurement and Contract Management:

Assists in the technology selection process by collating information on vendors and/or products for evaluation against criteria
Standard Minimum Qualifications
Education:

Minimum of Secondary School Education.
Language:

Understanding of Hausa or any local language will be an added advantage.
Experience:

Academic or professional experience in computer science.
Has experience resolving level 1 IT issues.
Other Specific Job Requirements:

This section is optional to describe additional responsibilities & knowledge required for the specific job, reliable working environment.

TERMS AND CONDITIONS

Selected candidate will be employed on a short-term service contract.
WFP offers an attractive compensation package.

TELECOMS OPERATIONS ASSISTANT

REF: 52165
LOCATION:
Maiduguri

ORGANIZATIONAL CONTEXT

This position is based in Maiduguri but travels to the humanitarian hubs locations (Gwoza, Ngala, Dikwa, Monguno, Bama, Gulani and other locations) will be required

JOB PURPOSE
Under the general supervision of the ETS Coordinator, and direct supervision of the ETS Admin Support Spe...t or the designate.

Key Accountabilities (not all-inclusive)
Assist in the deployment of telecommunications systems aligned with ETS objectives for the operation in North-East Nigeria.
Assist ensuring optimal radio network operations, through the implementation of UN standard operating procedures.
Assist ensuring appropriate security telecommunications support to humanitarian staff.
Assist installing, commissioning, configuring, maintaining and troubleshooting VSAT stations.
Train staff on radio communications procedures including related Country Minimum Operating Security Standards (CMOSS) requirements and use of HF/VHF and other equipment such as Iridium PTT, Satellite phones.
Report any technical problems immediately to the ETS TC Spe...t or to the ETS Coordinator for prompt and on the spot troubleshooting.
Provide feedback to the ETS TC Spe...t on potential improvements in security telecommunications systems.
Assist in the deployment/dissemination of standard material, such as, handheld radios, Iridium PTT devices.
Assist in the maintenance of systems and equipment by carrying out routine tasks, such as backing up data, monitoring networks and systems, servers and peripherals, running system diagnostics, patch management and system optimization, removing viruses and bad data, etc.
Perform other related duties as assigned.

Functional Capabilities
Governance, Strategy and Architecture:

Demonstrates awareness of overall IT governance structure and system architecture development to support the process and assist in design of interaction between systems.
Change Implementation, Project management, Planning and Optimization:

Has basic understanding of project management principles to provide basic estimates on timing, resource utilisation and costs to facilitate the project planning process.
Technical Expertise:

Continuously updates one’s own knowledge about new technologies and product modifications; Is sought out for advice/expertise and recognized internally as an important technical reference.
Service Management:

Understands and follows the established standards and protocols for service excellence within own domain to maintain quality of delivery and high levels of customer satisfaction.
Client Management:

Exhibits a detailed understanding of customers’ IT requests in order to effectively address and manage internal customers ‘needs. Identifies recurrent issues to propose long-term solutions.
Procurement and Contract Management:

Assists in the technology selection process by collating information on vendors and/or products for evaluation against criteria.
Standard Minimum Qualifications
Education:

Completion of secondary school education.
A post-secondary certificate in the related functional area is desirable.
Language:

General Service (Headquarters): Fluency (level C) in English language. Fluency (level C) or intermediate knowledge (level B) of another official language may be required depending on the location of the post or area of responsibility.
General Service (Field): Fluency in both oral and written communication in the UN language in use at the duty station and in the duty station’s language, if different.

Desired Experiences for Entry into the Role:
Has experience resolving more complex technical issues.
Has worked with head of units in defining requirements for functional area.
Has experience with the application of client services standards to resolve or escalate clients’ service problems.

Critical Success Factors:
Ability to review a variety of data, identify and adjust data discrepancies.
Identify and resolve operational problems.
Ability to communicate moderately complex matters clearly and concisely
Ability to perform detailed work, work of a confidential nature and/or to handle a large volume of work possibly under time constraints.
Ability to deal patiently and tactfully with people of different national and cultural backgrounds.

Terms and Conditions
Selected candidate will be employed on a short-term service contract. WFP offers an attractive compensation package.

SCOPE ASSISTANT - SSA4
JOB ID: (52076)
LOCATION:
Damaturu

ORGANIZATIONAL CONTEXT

This job is  found in Country Offices (COs), Regional Bureaux (RBs), and Headquarters (HQ). The Job holders report to a Head of the Unit, Chief, or Information Technology Officer, or the designate.
At this level, work is carried out under the direct supervision of a more senior staff. Job holders work in a team and are expected to produce organised and accurate technical work.

JOB PURPOSE
To deliver standard software and hardware support services, as well as monitoring and maintaining a wide range of information sources, to contribute to the effective delivery of IT services.

KEY ACCOUNTABILITIES (NOT ALL-INCLUSIVE)
Support the activities of planning of beneficiary registration.
Participate in the registration of targeted beneficiaries.
Implement the processes and procedures of beneficiary data management including biometrics.
Provide reports and feedbacks on beneficiary management including identified gaps, and challenges in the course of beneficiary registration.
Assist in the management and maintenance of SCOPE registration equipment including cards, computers, phone and mPOS.
Provide retailer support in the operation of mPOS devices.
Identify and report issues faced by beneficiaries in various local markets.
Liaise with local authorities in the organization of the planning of beneficiary registration activities.
Collate date and contribute to the preparation of reports on SCOPE related issues and provide information for better decision-making by stakeholders.
Perform any other tasks that may be assigned by your supervisor.

OTHER SPECIFIC JOB REQUIREMENTS:

This section is optional to describe additional responsibilities & knowledge required for the specific job.

4ps Core Organizational Capabilities
Purpose:
Understand and communicate the Strategic Objectives: Helps teammates articulate WFP’s Strategic Objectives.
Be a force for positive change: Suggests potential improvements to team’s work processes to supervisor.
Make the mission inspiring to our team: Explains the impact of WFP activities in beneficiary communities to teammates.
Make our mission visible in everyday actions: Articulates how own unit’s responsibilities will serve WFP’s mission.

People:
Look for ways to strengthen people's skills: Trains junior teammates on new skills and capabilities.
Create an inclusive culture: Seeks opportunities to work with people from different backgrounds.
Be a coach & provide constructive feedback: Serves as a peer coach for colleagues in same area of work.
Create an “I will”/”We will” spirit: Tracks progress toward goals and shares this information on a regular basis with supervisor.

Performance:
Encourage innovation & creative solutions: Explores ways to consistently be more efficient and accurate in own areas of work and shares new methods of work with colleagues.
Focus on getting results: Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency.
Make commitments and make good on commitments: Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments.
Be Decisive: Independently decides what action to take when faced with critical choices in the workplace or in dangerous situations in the field.

Partnership:
Connect and share across WFP units: Suggests opportunities for partnering with other units to supervisor.
Build strong external partnerships: Identifies opportunities to work with colleagues and partners in the field towards common goals.
Be politically agile & adaptable: Develops an understanding of the value of WFP’s teams and external partners in fulfilling team’s goals and objectives.
Be clear about the value WFP brings to partnerships: Aligns own activities with supervisor’s priorities to fulfill internal and external partner needs.
Functional Capabilities
Governance, Strategy and Architecture:

Demonstrates awareness of overall IT governance structure and system architecture development to support the process and assist in design of interaction between systems.
Change Implementation, Project management, Planning and Optimization:

Has basic understanding of project management principles to provide basic estimates on timing, resource utilisation and costs to facilitate the project planning process.
Technical Expertise:

Understands technical aspects of own job and applies them in a thorough and systematic manner to analyze customer’s technical issues and offer value adding advice and/or solutions.
Service Management:

Understands and follows the established standards and protocols for service excellence within own domain to maintain quality of delivery and high levels of customer satisfaction.
Client Management;

Demonstrates working understanding of existing hardware, software, servers and network management to resolve users’ routine problems using WFP’s established processes and tools.
Procurement and Contract Management:

Assists in the technology selection process by collating information on vendors and/or products for evaluation against criteria.
Standard Minimum Qualifications

Education: Minimum of secondary school education.
Language: Understanding of Hausa or any local language will be an added advantage.
Desired Experienced for Entry into the Role

Academic or professional experience in computer science.
Has experience resolving level 1 IT issues.

TERMS AND CONDITIONS
Selected candidate will be employed on a short-term service contract. WFP offers an attractive compensation package.

ELECTRICIAN/GENERATOR TECHNICIAN - SSA3

JOB ID: 52181
LOCATION:
Damaturu, Yobe

ORGANIZATIONAL CONTEXT
This job is found in Country Offices (COs), Area Offices (AOs) and Field Offices (FOs). Job holders report to the Logistics Officer responsible for the Workshop activities or the designate. This job require a good physical fit to lift and handle heavy items. It is obligatory to wear protective clothing at work.

JOB PURPOSE
To maintain and repair WFP vehicles, generators or other means of transport or equipment to ensure well-functioning and meeting established deadlines.

KEY ACCOUNTABILITIES (NOT ALL-INCLUSIVE)
Responsible for efficient routine and ad hoc maintenance and repair of WFP vehicles and other means of transport or equipment following manufacturer’s standards and in compliance with established schedules and WFP safety procedures.
Perform regular checks of vehicles, generators or other means of transport or equipment to assess mechanical conditions and fitness using diagnostic techniques and computerized workshop equipment and make cost-efficient recommendations, to ensure compliance with safety procedures and technical standards.
Recover and repair broken down means of transport or equipment using appropriate techniques including WFP vehicles broken while on field missions, to minimize the risk of additional damage and accidents to support safe operations.
Install and maintain sophisticated equipment in WFP vehicles such as VHS, radios, satellite tracking systems, etc., to support enhanced and/or updated communication tools and their efficient functioning.
Report accurately and timely on the mechanical works carried out including any workmanship failure that may occur during repairs, to enable efficient and informed planning and decision-making.
Keep in a good order all repair tools and equipment, to support safe, healthy and clean working environment.
Provide guidance on technical skills to Drivers to build their capacity.

Other Specific Job Requirements
This section is optional to describe additional responsibilities & knowledge required for the specific job
4Ps Core Organazational Capabilities
Purpose:

Understand and communicate the Strategic Objectives: Builds an understanding of WFP’s Strategic Objectives.
Be a force for positive change: Approaches individual tasks and responsibilities with a positive attitude and demeanor.
Make the mission inspiring to our team: Understands the impact of WFP activities in beneficiary communities.
Make our mission visible in everyday actions: Connects individual tasks and responsibilities to unit’s goals and mission.
People

Look for ways to strengthen people's skills: Seeks opportunities to build and enhance individual skills.
Create an inclusive culture: Demonstrates respect and understanding for diversity and cultural differences.
Be a coach & provide constructive feedback: Identifies and approaches colleagues or supervisors to serve as coaches.
Create an “I will”/”We will” spirit: Sets clear goals and measurable targets for own tasks and responsibilities.
Performance:

Encourage innovation & creative solutions: Assesses own tasks and responsibilities to find ways to be more efficient.
Focus on getting results: Maintains accurate records of completion times and tasks in own areas of responsibility.
Make commitments and make good on commitments: Understands responsibilities and the metrics associated with own tasks.
Be Decisive: Notifies supervisors of dangerous situations or potential issues that may arise while in the field or office.
Partnership:

Connect and share across WFP units: Understands WFP’s organizational structure, including the purpose and mission of each unit.
Build strong external partnerships: Supports team in working with colleagues and WFP’s partners in the field toward common goals.
Be politically agile & adaptable: Maintains a professional and courteous relationship with other WFP employees and partners in the field.
Be clear about the value WFP brings to partnerships: Understands own team’s contributions in its partnerships with internal and external stakeholders.

FUNCTIONAL CAPABILITIES (N/A)
Standard Minimum Qualifications:
Education: Completion of secondary school education, supplemented by vocational training programme in automotive service technology or relevant mechanical/technical trainings. Driver’s license/certification to operate commercial or light vehicles following local rules and regulations.
Experience: Three or more years of progressively responsible experience in maintenance and repair of commercial, light vehicle, other means of transport, generators or other equipment.

KNOWLEDGE & SKILLS
Knowledge and ability to read technical manuals and follow instructions/technical guidance required to maintain and repair means of transport/equipment.
Willingness to follow and update knowledge of new developments in the field.
Ability to work with electronic diagnostic equipment, digital manuals and reference materials.
Ability to identify mechanical/electronic faults and provide efficient repair services.
Ability to multi-task and meet job requirements.
Ability to analyze and determine complex damages to the vehicles/generators etc. and communicate repair recommendations clearly.
Ability to handle a large volume of work quickly and accurately under time constraints.
Ability to work in a team.
Language: Fluency (level C) in the UN language in use at the duty station and in the duty station’s language, if different.

TERMS AND CONDITIONS
Selected candidate will be employed on a short-term service contract. WFP offers an attractive compensation package.

TO APPLY
Click on Job Title below:

SCOPE ASSISTANT
https://career012.successfactors.eu/career?career_ns=job_listing&company=C0000168410P&navBarLevel=JOB_SEARCH&rcm_site_locale=en_GB&career_job_req_id=52075
TELECOMS OPERATIONS ASSISTANT
https://career012.successfactors.eu/career?career_ns=job_listing&company=C0000168410P&navBarLevel=JOB_SEARCH&rcm_site_locale=en_GB&career_job_req_id=52165
SCOPE ASSISTANT - SSA4
ELECTRICIAN/GENERATOR TECHNICIAN - SSA3

Important Aditional Information
WFP will apply a rigorous and transparent selection process including thorough assessment of technical skills to ensure the best candidates are selected for the job.
Please ensure that your application contains accurate and complete information on academic qualifications, employment record and language skills.
WFP will only consider academic credentials and degrees obtained from an accredited educational institution.
Only successful candidates will be invited for an interview.
WFP is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all religious and ethnic backgrounds to apply to become a part of our organization. WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.

DUE DATE: 12 May, 2017

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