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Latest Jobs at Mercy Corps

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Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we collaborate to put bold solutions into action - helping people triumph over adversity and build stronger communities from within, now and for the future. In Nigeria, Mercy Corps operates in over 13 states focusing on key thematic areas of humanitarian response, conflict mitigation and adolescent girls’ empowerment.

CASH AND VOUCHER PROGRAM OFFICER
LOCATION:
Ngala, Borno

PROGRAM / DEPARTMENT SUMMARY
Mercy Corps Nigeria’s humanitarian program aims to provide assistance to populations affected by the crisis in Northeast Nigeria.
With funding from humanitarian donors including OFDA, FFP, EU, and ECHO the humanitarian programs engage in several interventions including but not limited to food assistance, non-food items (NFI), protection, livelihoods, cash transfers, WASH and capacity building of humanitarian response actors.
Mercy Corps is scaling-up and expanding its humanitarian response in Northeast Nigeria to reach more beneficiaries with additional assistance in a wider geographic area.

GENERAL POSITION SUMMARY
The Cash Transfer Programming (CTP)/Cash for Work (CFW) Program Officer is responsible for assisting in the implementation of CTP and CFW activities in the intervention communities of Ngala in Northern Borno State.
With support from the Senior Program Officer - Cash & Vouchers, s/he will supervise all projects, project selection and planning, project assets, local government and community liaison work, monitoring and payment.
The CTP/CFW Program Officer will report to the Cash & Vouchers Senior Program Officer and work collaboratively with fellow program and MEL staff. S/He may also support other livelihood sector interventions including unconditional cash transfers, livelihood grants and VSLAs.

ESSENTIAL JOB RESPONSIBILITIES

Plan and ensure the effective implementation of CTP/CFW.
Contribute to all CTP/CFW related field work, including community mobilization, beneficiary identification/registration, distributions, and monitoring.
Ensure that beneficiaries are effectively targeted according to established vulnerability criteria.
Review labor and time-line requirements for CFW activities, determining staffing requirements.
Coordinate payment procedures, including documentation, approval and actual payment.
Oversee procurement of all materials for CFW projects.
Maintain all documentation relating directly to CTP/CFW activities required to ensure accountability to the donor, particularly where labor is concerned.
Oversee administrative matters relating directly to CFW activities: time-sheets, payment schedules, required paper-work and liaison with finance department.
Maintain all documentation relating directly to cash transfer activities required to ensure accountability.
Oversee administrative matters relating directly to cash transfer activities including reconciliation with cash-out agents following distributions.
Contribute to effective program reporting, monitoring and evaluation systems for both internal and external use in coordination with the other program staff.
Work with the Senior Program Officer - Cash & Vouchers to prepare monthly cash requirement forecast for CFW activities, including the purchase of materials at site and CFW labor payments.
Provide information on CTP/CFW activities as requested by the Team Leader, Deputy Team Leader, Senior Program Officer – Cash & Vouchers or MEL team.
Support orientation for all new staff on CTP/CFW.
Report on any problems encountered in the field such as project participant complaints, local authority interference, and security threats to MC staff and activities.  Coordinate with MC Security Officer and Livelihoods Manager on any threats to MC staff and activities; follow up on incidents/security threats in areas of operation.
Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.
Other duties as assigned.

KNOWLEDGE AND EXPERIENCE
BA/B.Sc in relevant field required;
3 years of experience working on the development, implementation, administration and compliance of a field-based international development or humanitarian program; general program management experience required.
Prior experience implementing distributions is required, preferably in a non-camp setting. Experience with CTP/CFW or other community micro-projects strongly preferred.
Experience working with multiple stakeholders to identify beneficiaries according to criteria required.
Experience with running assessments, monitoring and evaluation and other learning efforts required.
Experience representing the organization and its interests to a diverse range of local and international government officials, local civil society organizations, other international organizations, the media and the public.
Commitment to renewing and maintaining knowledge of best practices
Demonstrated training and facilitation experience
Ability to work under pressure
Demonstrated strengths in analytical skills, monitoring and evaluation, and report writing
Strong interpersonal, intercultural and communication skills
Excellent oral and written skills and computer skills
Fluency in English; fluency in Hausa is required.

SUCCESS FACTORS
The successful candidate will have a can-do attitude.
Ideally s/he will have previous experience in working in large-scale emergency programs in insecure and conflict-affected contexts.
S/he is a problem solver, an effective community mobilizer who is adept in successfully dealing with issues of complexity.
S/he is an active listener and contributor, working to create a strong team share ideas and learn.

PEACE AND SECURITY WORKING GROUP (PSWG) INTERN

PROGRAM / DEPARTMENT SUMMARY

The Peace and Security Working Group (PSWG) was been established to enhance the effectiveness and coordination of interventions that are designed to reduce conflict, or to prevent the start or resumption of violent conflict in Nigeria.
These activities may address the underlying drivers, neutralize potential triggers of violence, create a societal expectation for peaceful conflict resolution or stabilize society politically and socio-economically in the midst of crisis situations.
The PSWG will mobilize various actors currently involved in or who will soon be involved in peace and security in Nigeria to develop and employ collective strategies and approaches to enhance the overall effectiveness and efficiency of conflict management, CVE and peacebuilding initiatives throughout Nigeria.

GENERAL POSITION SUMMARY
This successful candidate will have a unique opportunity to test academic knowledge in real-life conflict scenarios, under the guidance of a highly professional team.
The intern will further advance his/her knowledge in the program area and build interest in the field.
He/she will also gain understanding of the skills and knowledge required for success in a global workplace.
The intern will also develop decision-making and critical thinking skills, increase confidence and self-esteem.

ESSENTIAL JOB RESPONSIBILITIES
The PSWG intern will be a motivated learner and a passionate activist for the improvement of the peace and security situation in Nigeria and for the role of civil society in this context.
As a support staff to the PSWG in Nigeria, s/he will assist in mobilizing PSWG members, preparing meetings, taking minutes and organizing trainings and events.
This will be an opportunity for a committed worker to learn about coordination and the development sector in general, while developing research, analytical, communication and organizational skills.
The intern will remain responsible for all costs associated with:
Housing and personal living expenses
Life and health insurance cover
All other expenses not specified as a responsibility of the organization

SPECIFIC DUTIES
Facilitate communication between PSWG members and follow up regularly for updates and contributions.
Organize logistics for trainings, workshops, events and other PSWG activities.
Update and maintain contact lists and file sharing platforms.
File and archive information and documentation of PSWG’s activities.
Maintain PSWG calendars (internal and external).
Draft agendas/take meeting minutes and circulate to the identified recipient lists.
Compile links to relevant media, reports, assessments, etc. from identified key sources.
Follow up pending action points within PSWG members.
Support in updating PSWG Workplan and Advocacy Strategy.
Engage with external partners on relevant topics.
Under the supervision of PSWG Manager, will work with external partners (NGOs, donors, Government, etc.) to plan/facilitate partnerships.
Collect, organize and disseminate information from members of the PSWG on peace and security issues.
Research on key principles, standards and best practices in conflict analysis, conflict management, peace messaging, peacebuilding, C/PVE etc.
Potential field visits to collect information on current and potential PSWG members at field level.
Mapping of project activities.

KNOWLEDGE AND EXPERIENCE

Advanced University Degree in Political Science, International Relations, Journalism, Social Sciences, Peacebuilding, Conflict Management, International Development or related Technical field (minimum Bachelor's degree).
Written and spoken fluency in English. Knowledge of Hausa is a plus.
Willingness to learn and interest in peace and security related fields.
Excellent writing, editing and analytical skills and ability to formulate well-targeted documents.
Ability to work independently in a fast-paced and often demanding environment.
Flexibility in terms of office hours.
Experience in an NGO (local or international) or research institution.
Knowledge of and contacts in Nigerian NGOs.
Ability to manage multiple projects and work assignments simultaneously.
Ability to connect messages and content into stories easily understood by a broad audience.

CASH AND VOUCHER SENIOR PROGRAM OFFICER
LOCATION:
Ngala, Borno

PROGRAM/DEPARTMENT SUMMARY
Mercy Corps Nigeria’s humanitarian program aims to provide assistance to populations affected by the crisis in Northeast Nigeria.
With funding from humanitarian donors including OFDA, FFP, EU, and ECHO the humanitarian programs engage in several interventions including but not limited to food assistance, non-food items (NFI), protection, livelihoods, cash transfers, WASH and capacity building of humanitarian response actors. Mercy Corps is scaling-up and expanding its humanitarian response in Northeast Nigeria to reach more beneficiaries with additional assistance in a wider geographic area.

GENERAL POSITION SUMMARY
The Cash and Vouchers Senior Program Officer is responsible for the day-to-day implementation of unconditional cash (UCT), cash for work (CFW) and using systems are in place to support cash transfer programming in Northeast Nigeria (Borno state).
The Senior Program Officer will work closely with the Team Leader, Deputy Team Leader, MEL team, Head of Office, and support staff (including finance, operations, and administration) to ensure that activities are implemented according to schedule, budget and required quality.
The position includes the daily management of program staff. The Cash and Vouchers Senior Program Officer reports directly to the Deputy Team Leader and will work closely and coordinate with other sectors.

ESSENTIAL JOB RESPONSIBILITIES
Strategy and Vision:
Recognize opportunities to evolve the current humanitarian portfolio into a more effective and impactful portfolio addressing the changing needs of conflict-affected populations.
Contribute to country-wide strategy development.

Representation and Coordination:
Identify, build and manage collaborative partnerships with communities, local authorities and other stakeholders.
Ensure effective coordination with relevant working groups, UN, ICRC and colleagues I/NGO agencies.

Program Management:
Oversee the implementation of UCT and CFW activities and administration of the teams across program field locations;
Develop activity work plans and manage day-to-day activity implementation;
Ensure that program implementation is responsive to community needs, meets targets, and is carried out in line with best practices;
Ensure that beneficiaries are effectively targeted according to vulnerability criteria;
Establish and maintain effective program reporting, and monitoring and evaluation systems (to track, analyze and report on results) for both internal and external use;
Integrate community approaches, protection mainstreaming, gender sensitivity and capacity building into all activities as appropriate;
Ensure program filing system is in place, adheres to internal and donor regulation and filing is regularly maintained;
Adhere to all MC policies related to security, operations and transport/ logistics information related to programming.

Team Management:
Supervise, hire and orient team members, as necessary;
Create and sustain a work environment of mutual respect where team members strive to achieve excellence;
Promote accountability, communicate expectations and provide constructive feedback via regular performance reviews;
Provide team members with information, tools and other resources to improve performance and reach objectives;
Contribute to country team-building efforts, help team members identify problem solving options and ensure the integration of all team members into relevant decision-making processes.
Identify any gaps or capacity needs within the team and ensure training and capacity building is incorporated into program planning.

Finance & Compliance Management:
Ensure compliance with all donor and Mercy Corps regulations;
Oversee the UCT and CFW activity budgets and project monthly cash flow.

Security:
Ensure compliance with security procedures and policies as determined by country leadership;
Proactively ensure that team members operate in a secure environment and are aware of policies.

Other:
Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.
Other duties as assigned.

KNOWLEDGE AND EXPERIENCE
M.A/M.S/MBA in relevant field required.
Minimum 4-5 years of experience working on the development, implementation, administration and compliance of a field-based international development or humanitarian program; specifically in economic recovery.
Prior experience implementing livelihoods programs is essential, preferably in conflict settings.
Experience working with multiple stakeholders to identify beneficiaries according to criteria required.
Experience with running assessments, monitoring and evaluation and other learning efforts required.
Experience representing the organization and its interests to a diverse range of local and international government officials, local civil society organizations, other international organizations, the media and the public.
Commitment to renewing and maintaining knowledge of best practices
Demonstrated training and facilitation experience
Ability to work under pressure
Demonstrated strengths in analytical skills, monitoring and evaluation, and report writing
Strong interpersonal, intercultural and communication skills
Excellent oral and written skills and computer skills
Fluency in English; fluency in Hausa is required.

SUCCESS FACTORS
Must be able to work independently and show initiative. Strong leadership, communication, and management skills are essential. Understanding of humanitarian principles and their application to program implementation is required. Ability to supervise, mentor and coach a diverse team.
Must be able to problem solve and multi-task on a range of administrative and programmatic issues.

PEACE AND SECURITY WORKING GROUP (PSWG) MANAGER

PROGRAM / DEPARTMENT SUMMARY

The Peace and Security Working Group (PSWG) has been established to enhance the effectiveness and coordination of interventions that are designed to reduce conflict, or to prevent the start or resumption of violent conflict in Nigeria.
These activities may address the underlying drivers, neutralize potential triggers of violence, create a societal expectation for peaceful conflict resolution or stabilize society politically and socio-economically in the midst of crisis situations.

GENERAL POSITION SUMMARY
The PSWG exists primarily to serve the needs of its members and to act in their interest for decreasing violence in Nigeria.
The main objectives include information sharing/ communication; coordination; policy development and advocacy; engagement with national civil society and international NGOs, national government and donors; and external representation of the NGO community.
With two staff (a Senior Manager and an Intern), the PSWG plans to expand its reach with the goal of improving services to its members and increasing advocacy related to identified key priority issues.
While the position focuses largely on coordination and representation duties, practical management skills, policy drafting experience and conflict management/peace building expertise will prove invaluable.

ESSENTIAL JOB RESPONSIBILITIES
Information Sharing / Communication:
Act as focal point for the PSWG (both for external and internal stakeholders).
Respond to requests for help and information from member organizations, non-member organizations and other stakeholders. Often this requires a high degree of coordination and the collection of sensitive information.
Effective employment of motivational skills to help facilitate active engagement by members.
With the Intern, develop a knowledge management system to enable access to easily navigable clearinghouse for members’ data, reports, etc.

Coordination:
Provide overall support to the members via facilitation of regular meetings, operations of the PSWG, and other tasks as needed.
Serve as primary focal point with the regional PSWG subgroups and ensure good coordination and working together between the regions and the central level.
Help maintain high quality countrywide coordination by providing support and guidance when needed.
Foster active collaboration between members of the PSWG to pursue common goals and/or complement their technical expertise.

Policy / Advocacy:
Lead in development and implementation of an Advocacy Strategy that reflects member concerns and interests while mobilizing and leveraging support from member organizations.
Work with PWG members to regularly update key messages and talking points that can be used generally and also for conversations with specific stakeholders.
Work with PSWG members to regularly draft policy and positioning papers and briefs in line with collective views on topics of concern.
Actively engage high profile targets and allies within federal and state governments, parliamentarians, to further advocacy objectives.
Stay informed on global, regional and national opportunities to further advocacy objectives by anticipating key dates and ensuring adequate time to contribute productively. Liaise with relevant consortia to this end.
Collect, analyze and share information relevant to members and external stakeholders, often with the goal of influencing policies and improving peace and security situation in the country.
Ensure that PSWG position on specific issues and interests are well represented at relevant platforms and meetings; and as much as possible promote representation by PSWG members themselves.
Actively build relationships with NGOs, donor and diplomatic communities to expand representation of the PSWG.
Management:

Work with the PSWG Steering Committee to discuss strategic goals, new ideas aimed at strengthening the PSWG influence, annual work plans, and other strategic documents.
Accountability to PSWG Members:

PSWG team members are expected to support all efforts toward accountability, specifically to our members and to international standards guiding international relief and development work.
The PSWG exists to serve the needs of its members and the Senior Advisor will be required to ensure the conduct of their job is in line with the expectations.

KNOWLEDGE AND EXPERIENCE
Advanced university degree in relevant field or equivalent through experience.
7+ years of experience in a conflict or post-conflict setting with a local or international NGO.
Proven high profile management, coordination and advocacy experience in development context.
Familiarity with the peacebuilding, conflict management, CVE sectors.
Strong knowledge of the Nigeria context, knowledge of peace and conflict dynamics in Nigeria desired.
Strong research and analysis skills.
Knowledge of advocacy and policy change related to peace and security space.
Experience in administration and coordination of coalition or secretariat functions a plus.
Documented results related to the position’s responsibilities.
Strong communication, inter-personal, facilitation and diplomatic skills.
Fluency in English, both written and verbal, with strong writing and editing skills. Knowledge of Hausa is a plus.
Excellent computer skills.

SUCCESS FACTORS

Commitment to achieve results in a timely manner.
Trustworthiness and integrity.
Committed to humanitarian and development values and principles.
Strong people-management skills.
Strong influencing and negotiation skills.
Strong communication skills.
Cultural sensitivity.
Gender equity and protection sensitive.
Creative solutions to problems.

TO APPLY
Applicants should submit their CV's and Cover Letter in one document, addressing the position requirements to: ng-recruitment.nigeria@mercycorps.org All applications must include the position title in the subject line, be not more than four pages.

Note: Only short-listed candidates will be contacted for interview and we are an equal opportunity organization so women are strongly encouraged to apply for this position.

DUE DATE: 20 June, 2017

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