Technical Sales Officer at Tezza Business Solutions Limited, Friday 2, June 2017

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Tezza Business Solutions Limited, is a leading Software Quality Assurance and Testing multinational with a regional office in Lagos, Nigeria. We are a Software Quality Assurance and Testing Services provider. Our primary goal is to be the "go to" Quality Assurance & Software Testing company in East and West Africa while developing offshore resources to fill test automation positions (and other hard to find software testing capabilities) in the North America and European markets.

TECHNICAL SALES OFFICER

JOB DESCRIPTION

Close and grow sales through professional communication with existing and potential clients
Manage and interpret customer requirements - speaking with clients to understand, anticipate and meet their needs.
Ability to learn, understand and demonstrate technical concepts including IT related products and solutions
Exposure to and strong understanding of software development concepts, lifecycle and methodologies
Prior experience marketing IT services to the following sectors - banking, telcos, healthcare, and insurance
Willing and able to travel locally, regionally and internationally.
Communicate sales or service opportunities and customer concerns or suggestions
Identify and resolve client concerns; recommending a course of action to alleviate these concerns in the Future
Understand and comply with established guidelines that ensure a safe and healthy work environment
Coordinates company staff to provide exemplary service to customers
Expand market awareness of our products and our industry experience by communicating features and

Benefits of our products and services effectively:
Work with the testing team to ensure customer project requirements are met
Maintaining records of customer communications and contact information as required
Making technical presentations, webinars
Preparing responses to RFP (request for proposals) and RFI (request for information)
Attending and participating in conferences and other marketing events
Maintain awareness of pertinent client information, future plans, payment performance; communicate any client information that may affect company decisions to appropriate departments as needed
Working knowledge of the design tools and price calculations
Researches market requirements and market data
Maintain knowledge of competitor products and identify and report intelligence on competitor pricing or marketing strategies
Maintains current Company product knowledge.
Submit a variety of sales status reports as required, including activity, closings, follow-up, and adherence to goals
Submit quarterly customer visit plans; schedule client meetings and action plans for follow-up
Send legal documents to customers and send signed copies for filing
Responsible for setting the customer’s expectations

KNOWLEDGE AND SKILL REQUIREMENTS
Technical background preferred
Minimum of Bachelor’s degree
Strong interpersonal and communication skills
Knowledge of advertising and sales promotion techniques
Strong presentation skills and professional appearance
Valid driver license
Three to Five years of proven sales or marketing experience
Microsoft Office proficiency
Ability to climb ladders and visit rooftops if required
Strong organizational skills
Attention to detail
Ability to work in a fast paced and dynamic work environment

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