Job Opportunities at GlamAfric

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GlamAfric is the online destination for beauty & wellness customers and professionals. Professionals can display their work, connect with new and existing customers and grow their business with the support of our GlamHouse back-office. Customers can easily discover new professionals, book services online and get style inspiration. At GlamAfric we want to make booking beauty and wellness appointments simple, fast & 24/7. Whether it’s finding new beauty & wellness professionals or booking with your favourite one, scheduling appointments just got easier.

CLIENT SUPPORT EXECUTIVES & MANAGERS

 SALARY
60K-100K

JOB DESCRIPTION
KEY RESPONSIBILITIES


Knowledge and/or experience of the Beauty & Wellness client industry segment and culture.
Develop and maintain interpersonal skills, and excellent working relationships with clients and other key stakeholders (including internal) to ensure all queries are acknowledged promptly, responded to fully within business/desk guidelines, and followed through a satisfactory outcome for the client.
Client on boarding - Support professionals & businesses through our entire product lifecycle, ensuring they know how to fully leverage the platform.
Client retention - including contract (re) negotiations
Find, maximise and close new revenue opportunities aligned to the Client's objectives.
Ensure high service delivery levels.
Act as client champion internally, supporting issues and driving resolutions where appropriate.
Build and develop excellent working relationships with existing client base to ensure retentive business and revenue growth.
Lead the delivery of multiple work streams. (Manager Role)
Performs project staffing, invoicing, budgeting, and profitability analysis processes as well as contact and opportunity/funnel management. (Manager Role)
Formally manages others as a Career Coach/Counselling Manager and/or as a Reviewer on a project/engagement. (Manager Role)

CONTENT / SOCIAL MEDIA MANAGER

 SALARY
60K-100K

JOB DESCRIPTION
RESPONSIBILITIES;

Create & manage our Multi Media Marketing Calendar and activities.
Plan & Manage content strategy and contributors.
Manage Daily and Adhoc Email Campaigns using tools such as Mail chimp.
Digital Designs for Marketing Ads, Social Media Posts, and other Branded engagement materials for Offline / Online (Clients & Professionals).
Create & Implement Audio / videos campaigns to enhance GlamAfric’s brand.
Improve consistency and relevancy around our content strategy and ensure optimal delivery via social media channels, groups, communities, etc.
Device strategy for Virality across our media & product properties.
Manage daily engagement of users on social media (FB, IG and Twitter) - Professionals, Clients, Businesses.
Facilitation of GlamAfric’s offline events.
Coordinate Business review site visit.
Dealing with escalations from external clients
Knowledgeable across communications design, copywriting and content production.
Excellent communication skills with the ability to communicate across all levels of the business
Must be able to work remotely. Which means successful person must have their own devices (laptop & mobile phone)
Must be comfortable with cold calling.
Must be able to work unsupervised.
Exposures to social media, email and design tools are a must for this role.

DEVELOPER - .NET, HTML, SQL

 SALARY
70K-100K

JOB DESCRIPTION

This is an exciting opportunity for a Developer who has an understanding of the software life cycle and has experience of working within a full life cycle development environment, to gain experience within a professional services environment and work in a small, highly skilled team.

JOB REQUIREMENTS:You will be responsible for the development of new and existing workflows and other business solutions in various technologies.
Developing reporting solutions and integrate them with other business systems.
Maintaining and enhancing the firm's Intranet and client facing web services.
Ensuring that technical issues are resolved as soon as possible, providing 3rd line support including working with end users effectively where necessary.
Gathering and documenting new requirements.
Participating in the user groups to help identify opportunities to improve the system.
HTML, PHP, XML, web services, JavaScript,  .Net, SQL
Good knowledge of Microsoft Word and Excel, including writing macros and VBA

MOBILE APP DEVELOPER - IOS/ANDROID
 SALARY
80K-120K

JOB DESCRIPTION
JOB REQUIREMENTS:

At least 2 year's commercial experience in app development on iOS, android or both.
Good design / UX skills and working experience with design tools Adobe, Canva etc.
Confidence to take ownership of app development within an organisation, building high quality, performing, well-tested applications.
Working alongside the web and apps teams in London and Mohali (India) on building mobile apps with great design and user experience.
Have a passion for pushing mobile development, evangelizing and fostering the use of latest Android and IOS development workflows and technologies.
Collaborating with the business and engineering team to make a meaningful contribution to the technical design and implementation of the apps
Be proactive, keen learner and lean developer.
To seek and actively promote ideas and techniques within the business.
Continuously discover, evaluate and implement new technologies to maximize development efficiency.
Experience of Collaboration with cross-functional teams.
Unit-test code for robustness, including edge cases, usability, and general reliability.
Experience with third-party libraries and APIs.
Excellent spoken and written English
Ideally you will be degree educated in a relevant subject. Not critical.

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