NOC Helpdesk Support Technician at Adexen Recruitment Agency | Naijahotjobs - Jobs in Nigeria

NOC Helpdesk Support Technician at Adexen Recruitment Agency

Adexen Recruitment Agency is mandated by a leading global company which specializes in the supply of innovative satellite and astronomy products, to fill the vacant position of:

Job Title: NOC Helpdesk Support Technician

Job reference n°: 1056
Location: Nigeria
Industry: IT

Job Description

  • Troubleshooting skills (1st and 2nd line support) finding issues and resolving on networks and equipment.
  • Must be able to manage multiple clients (Updates, feedback and service delivery)
  • Records required customer and problem information in Helpdesk system and attend to issue
  • Effectively, professionally, and respectfully represents other Information Technology staff members, teams, and their services to the client community.
  • Will be required to work overtime on support cases if required.
  • Will be required to make decisions on the spot on certain circumstances
  • Suggest solutions effectively to resolve the clients problem.
  • Good educational background
  • Basic Technical background (IP and troubleshooting skills)
  • Good Client facing and internal communications skills
  • Good written and verbal communications skills.
  • Good working knowledge -Microsoft Office
  • Valid driver’s license
  • Must be able to learn and support new and quickly-changing technologies.
  • Detail orientated
  • Dedicated to client satisfaction
  • Good decision making skills
  • High energy level.
Attractive Package.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online


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