Standard Chartered Bank Nigeria - We attract talented individuals. Not
only can they give you the benefit of their experience, they also reveal
a closer, more personal look at the wide range of global opportunities
we offer. At the core of the Group's people strategy is our focus on
employee engagement. Engagement is a key driver of productivity and
performance, which creates the foundation of our performance culture. We
encourage and focus on the behaviours that bring out the very best from
every employee, assessing their performance not just on results but on
how those results were achieved. To further embed these behaviours we
have a remuneration programme in place, carefully designed to
incentivise our employees to live our values every day.
HR BUSINESS PARTNER - RETAIL BANKING, CORPORATE AFFAIRS AND BRANDS & MARKETING
JOB DESCRIPTION
The
role holder will be the interface between business and HR and will be
responsible for formulating and delivering the relevant HR agenda for
Retail Banking & Corporate Affairs, Brand & Marketing
(CAB&M), creating an effective, efficient organisation where
maximising performance and engagement is at the heart of every
interaction. Partnering with relevant business heads, senior managers,
functional partners and stakeholders, the role holder will drive and
enable sustainable business performance. The role holder will need to
manage people processes, ensuring levels of capabilities and performance
are aligned with current and future business requirements and also
deliver appropriate and relevant HR advice, ensuring that this is in
line with the overarching business strategy, governance processes and
risk appetite.
KEY ROLES AND RESPONSIBILITIES
Strategy
*
Partner with the relevant senior managers, business heads, functional
heads and stakeholder to drive and enable sustainable business
performance.
* Create an effective, efficient organisation where
maximising performance and engagement is at the heart of every
interaction in order to enhance capability and mitigate people-related
risks.
* Develop an efficient, effective organisation, where
maximising performance and engagement is central to all interactions in
order to mitigate people-related risks and enhance capability.
*
Ensure high performance and consistent deliver of the relevant people
agendas across through building effective working relationships with
relevant HR colleagues across the business.
* Manage people processes
(performance, reward, resourcing and talent) to ensure levels of
capabilities and performance satisfy current and future requirements of
the business
* Formulate and deliver the relevant Country HR agenda
for Retail Banking & Corporate Affairs, Brand & Marketing
(CAB&M).
* Ensure that the Country HR agenda for Retail Banking
& Corporate Affairs, Brand & Marketing (CAB&M) is well
aligned with the Global HR agenda for Retail Banking & Corporate
Affairs, Brand & Marketing.
* Deliver appropriate and relevant HR
advice, ensuring that this is aligned to the overarching business
strategy, governance processes and risk appetite.
* Develop the HR
strategy and people priorities that enable sustainable performance and
growth of Retail Banking & Corporate Affairs, Brand & Marketing
(CAB&M) across the Country.
* Identify, prioritise and build
organisational capabilities, processes and behaviours to drive the
Country wide Retail Banking & Corporate Affairs, Brand &
Marketing (CAB&M)'s strategy
* Continuously review the relevant
operating models to align these with the overall business strategy,
using all available data to sasses effectiveness, demonstrating
proactively in surfacing and securing resolution to points of
misalignment
Business Partnership
* Proactively form credible relationships to influence relevant decision-making
*
Support, Engage with and coach relevant stakeholders in configuring and
deploying people policies, processes and products processes to drive
business performance and engagement
* Act as a change agent and key
enabler to help drive global and/or Retail Banking & CAB&M
specific change initiatives with stakeholders and wider teams
* Drive and coordinating ad hoc projects and deliverables that relate to the Retail Banking & CAB&M's ' people agenda
* Drive Country wide performance and measurement requirements to support business deliverables
*
Collaborate with relevant HR stakeholders on all people related matters
across [Retail Banking & CAB&M (e.g. P3, Talent Management and
Mobility) to drive consistency of functional strategies, processes and
messages at regional/country level.
* Represent and champion HR in
all interactions with business stakeholders, and in turn represent the
Retail Banking & CAB&M's ' agenda and priorities to the wider HR
Community as well as providing insight and context into global HR
product and process design and development.
Processes
*
Continuously improve the operational efficiency and effectiveness of
processes (e.g. salary/bonus review, talent management processes,
recruitment processes) as they relate to [product, segment or function ]
and the HR function
* Ensure effective management of operational
risks within the role remit and compliance with applicable internal
policies, and external laws and regulation
People and Talent
*
Lead the team to deliver specific projects and deliverables, as
determined by the HR and Retail Banking & CAB&M's scorecard
* Lead by example, building the appropriate culture and values, using effective leadership, coaching and engagement
*
Set appropriate tone and expectations from their team and work in
collaboration with relevant stakeholders, including risk and control
partners.
* Employ, engage and retain high quality people.
* Develop and embed a high performance culture with specific focus on capability, effectiveness and productivity
*
Develop talent to ensure a high quality succession pipeline at all
levels and sponsor ongoing development activities that focus on the
identified high performing and high potential individuals within the
businesses
* Focus on inter-region and global talent opportunities and pipelines
Risk Management
* Understand the risk and control environment in HR's area of responsibility, driving rectification, as required
*
Understand and help manage the people-related risk profile of Retail
Banking & CAB&M, including operational and reputational risk, to
Group Standards
* Co-ordinate global and major thematic risk &
control responses within Retail Banking & CAB&M as part of the
global process
* Support the effective implementation of the Risk Management framework within the role remit
* Ensure effective processes are in place to identify, manage, monitor and report risk
Governance
*
Embed the Group's values and code of conduct, as it relates to the role
remit, to ensure that adherence with the highest standards of ethics,
and compliance with relevant policies, processes and regulations among
employees form part of the culture
* Engage with relevant audit report findings across Retail Banking & CAB&M and ensure feedback is acted upon
Regulatory & Business conduct
*
Understand and ensure compliance with, in letter and spirit, all
applicable laws, regulations and guidelines including those governing
securities activities, company law, anti-money laundering, terrorist
financing and sanctions; the Group's policies and procedures; and the
Group Code of Conduct. Take personal responsibility for understanding
the risk and compliance requirements of the role. Effectively and
collaboratively identify, escalate, mitigate and resolve risk and
compliance matters.
* Embed the Group's Values and Group Code of
Conduct to ensure adherence with the highest standards of ethics. Comply
with relevant policies, processes and regulations, as part of the
culture.
COMPETENCIES (KNOWLEDGE AND SKILLS):
Please
note, the below 'Essential' and 'Desirable' attributes have been
stipulated as being guidelines for the role. Successful candidates will
need to have some understanding/experience in all areas and have
strength in at least one of these areas.
* Significant experience of being an HR Business Partner
* Knowledge of financial services
* Strong understanding of business function including key products, key roles, operating model and strategic agenda
* Understanding of financials (e.g. interpreting financial statements, budgeting, project accounting)
* Proven experience of designing and delivering an HR agenda in line with Business and People priorities
* Knowledge of change management and driving organisational effectiveness
* Excellent knowledge and understanding of various HR products and how to implement them across the country and globally.
*
Understanding and practical experience of managing high complexity
employee relations/change management activities e.g. restructuring,
M&A, managing redundancies
* Knowledge of the latest HR trends, best practices and how to successfully apply them
QUALIFICATIONS:
* Academic or Professional Education/Qualifications: Professional Qualification in Business Management / Human Resources
* Licences and Certifications/accreditations: Desirable - Professional certifications in HR
* Bank training: Not Applicable
* Languages: English
Diversity and Inclusion
Standard
Chartered is committed to diversity and inclusion. We believe that a
work environment which embraces diversity will enable us to get the best
out of the broadest spectrum of people to sustain strong business
performance and competitive advantage. By building an inclusive culture,
each employee can develop a sense of belonging, and have the
opportunity to maximise their personal potential
APPLY HERE
Job Placement at Standard Chartered Bank
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