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Job Vaancies at MainOne

MainOne's success is built on having talented and highly proficient people within their respective fields as the driving force behind our business

A job in MainOne is different from any other you have had. With joining MainOne you'll be challenged, inspired and proud as you become a part of something big.



The IP Planning Engineer will be responsible for ensuring high availability in the Core of the Main One IP network through the implementation of appropriate IP based-services in partnership with technology partner companies.
Implement configuration of network routers and switches to meet specified high-availability requirement.
Provide IP/MPLS services’ implementation covering the installations, testing & handover of internal and external projects
Perform corrective maintenance for IP/MPLS network.
Generate standard project documentation including detailed test plan for highly complex networks
Ensure all third party application IP support contracts are active and functional.
Troubleshoot problems with network and security infrastructure, including routers, switches, firewalls, VPN, proxy servers and make corrective actions when necessary
Ensure Capacity utilization is monitored and growth is projected
Ensure IP resources are monitored and sparing is maintained
Contacts     You will be required to work closely with the IP Operations team, as well as the Product Development and the rest of the Commercial team.

Bachelors of Science in Computer Science or Electrical Engineering
Minimum of 2 years’ relevant experience required
Hands on experience configuring Cisco, Huawei and/or Juniper routers
Relevant certifications, preferably CCNA, CCNP and CCIP certifications.
Good knowledge of networking technologies - TCP/IP, BGP, DNS, VPNs, Firewalls, Proxy etc.
Good oral and written communication skills
Time management and personal effectiveness skills
Relationship management
Team work

Ability and willingness to work long hours and meet tight deadlines;
Ability to work under minimal supervision
Reliability, rigour, team-spirit, service oriented and initiative in the execution of the assigned work



The Network Access project manager will be responsible for the initiation, planning, execution, monitoring and closure of designated projects within MainOne. The position entails being accountable, on-time and on-budget for service delivery and relationship management with clients.
Be the primary contact person for designated accounts, planning and managing the overall business relationships between them and Main One.
Manage planning and operations teams and external contractors during project execution.
Manage and co-ordinate support and service engineers in attending to customers’ service requests and resolving same within SLA lead times with the aim of meeting Key Performance Indices (KPIs).
Ensure the agreed project management methods, standards and processes are maintained throughout the project lifecycle.
Defines clearly project objective.
Strategic planning for contract management and retention
Escalates project issues in a timely fashion.
Plan and manage customer meetings, resolving internal and external issues.
Build and maintain key client relationships in order to grow and retain existing accounts by presenting need specific solutions based on business requirements.
Liaise with cross functional internal units; Sales, Marketing, Technical, Legal, Finance etc, to manage and coordinate implementation of agreed tasks within defined timelines.
Strategic planning to ensure constant alignment with the long term organizational goals.
Coordinate the installation of network equipment at customer premises.
Provides the executives with ad hoc and periodic Project environmental reports specifically to do with project costs, lessons learnt and risks
Responsible for the implementation of current product portfolio and new products.
Build and maintain productive business relationships with the decision makers to understand the Customers’ strategic direction and explore opportunities for MainOne to gain a larger share of the Customers’ wallets.
Engage and interact with decision makers at a senior level to identify new and emerging business opportunities for Main One
Other responsibilities as may be directed to carry out by the supervisor.

You will be required to work closely with the IP Operations team, as well as the Product Development and the rest of the Commercial team.

A  B.Eng. / B.Sc./B.Tech. or other first degrees in relevant disciplines.
MBA will be an added advantage
At least 7 years post National Service work experience.
Must have experience in managing telecom projects, Business Development and Client relations.
At least five (3) years’ experience in a project management role.
PMP or Prince2 project management methodology will be an advantage.
Certification in CCNA also an advantage.

Strong Industry Knowledge
Proficient use of Microsoft Office suite
Outstanding Process and Systems Documentation
Attention to Detail
Highly Organised
Conflict Resolution
Presentation Skills
Excellent Communication skills
Highly Organised
Team Oriented and Leadership
High Tolerance for Stress
Problem Management (analysis and resolution)
Customer Service Orientation
Relationship Builder
High level of Integrity
Time and Priority Management Skills.
People Management and Negotiation skills.
Superior analytical Skills.
Demonstrates independent ownership and management of tasks.
Strong level of professionalism in dealing with highly confidential information
Must have good knowledge of handling Telecommunication or Engineering projects
Proficiency in the use of relevant computer applications for financial reporting and project management.



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