Dragnet Solutions Limited- A 3rd party supply chain logistics service
provider with competencies in shipment, clearing and freight
forwarding.is seeking to recruit an IT Support/ Network Administrator
Officer.
IT SUPPORT /NETWORK ADMINISTRATOR APPLY
JOB DESCRIPTION:
Oversees
the day-to-day Operation of computer networks including
hardware/software support, training, and special projects; plans,
designs and implements data connectivity for local area network (LAN)
and wide area network (WAN) systems;
Maintains and updates IT inventory records
Assists
in coordinating special projects including network related wiring
plans, LAN/WAN hardware/software purchases, and system installation,
backup, maintenance and problem solving;
Troubleshoot and repairs current software and hardware installations
Develop and provide training to staff on effective use of equipment and software
Assists
in providing network and remote connectivity hardware/software support;
maintains LAN user documentation including hardware/software
applications, support logs and other related information;
Researches
and recommends network and server hardware and software; assists in
installing, designing, configuring and maintaining system hardware and
software;
Analyses and troubleshoots the network logs and tracks the
nature and resolution of problems; monitors usage to ensure security of
data and access privileges;
Installs supports and maintains both physical and virtual network servers and appliances.
Establishes
and maintains user accounts, profiles, file sharing, access privileges
and security; performs daily server tape backups; researches, analyzes,
monitors, troubleshoots and resolves server or data network problems;
Develops,
maintains and implements network support, and archiving procedures;
researches and evaluates new technologies related to computer
networking;
Assists in planning, coordinating and consulting with
vendors and clients for hardware/software purchases, product services
and support; recommends and specifies the purchase of related products
and services;
Keeps current regarding new hardware/software products for system enhancements;
Maintain an inventory of parts for emergency repairs
Assists
and provides support to the Coordinator, WAN/LAN, and other technology
staff as requested including performing scheduled network tasks,
updating anti-virus definition files, monitoring network servers, and
providing internet and intranet user support, and specialized training.
E-mail/Internet/
Systems Support Establishes and maintains user e-mail accounts;
provides e-mail training and software support; provides e-mail
documentation and updates user manual as needed;
Manages anti-spam
and anti-virus servers; researches and troubleshoots e-mail problems by
reviewing mail logs, records, and network configurations;
Provides solutions to customer identified problems.
REQUIREMENTS:
A
bachelor’s degree in information technology or equivalent
education/experience level is required. Must have tech support
experience at operational levels with at least one year’s experience in
this capacity.
Good communication skills and the ability to work well with technical and non-technical people at all levels are essential
Candidates
with one or more recognized industry certifications (CompTIA A+,
Network, CCNA; CISSP) will be given preference and must be interested in
becoming/pursuing Microsoft or Cisco or Compatible Certification
within a short period of time or has started and passed at least 1/2
exams.
The candidate must be able to proffer solutions to challenging IT Issues within the organization.
Ability to use a computer while sitting for extended periods is common.
Must also be able to position self to install, maintain, or exchange equipment, including under tables and desks.
The successful candidate must be prepared to commit for a minimum of 12 months.
Totally resourceful and trustworthy and must be between 22- 26 years of age.
CLICK HERE TO APPLY
Job at Dragnet Solutions Limited
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