Jobs at CIPM

The Chartered Institute of Personnel Management of Nigeria was established as an umbrella Association for Practitioners of Personnel Management in 1968 as the Personnel Management Association of Nigeria. In 1973, it was renamed as Institute of Personnel Management of Nigeria. Finally, Act No 58 of 1992 chartered the Institute.

The CIPM Consultancy Team is currently recruiting for a Membership Based Client Organization located in Lagos (Mainland) to fill the following roles

SECRETARY TO REGISTRAR CHAPTER/OPERATIONS
JOB CODE (JOBCODE: N09)

Reporting To:- The Registrar

JOB OBJECTIVES

To provide secretarial and administrative assistance to the Registrar
To provide interface between the secretariat and Chapters

COMPETENCIES
Secretarial skills
Administrative skills
Communication skills
Interpersonal skills
Computer application skills

RESPONSIBILITIES
Help plan and organize the daily schedules of the Registrar
Organize scheduled meetings and appointments
Plan and organize office records to facilitate storage and ease of access or retrieval
Ensure proper routing of all communications and mails to achieve objectives
Manage protocol and traffic of persons for the Registrar.
Liaise with chapters to attend to their inquiries, queries, and request for minutes of their monthly meetings.

KEY PERFORMANCE INDICATORS (KPI’S)
Efficiency in planning daily schedule
Efficiency and timeliness in organizing meetings and appointments
Ease of access or retrieval of needed memos, reports, correspondences
Monthly reports on Chapters.
Knowledge, Skills, and Experience Needed
HND in Secretarial Studies
Minimum of 5 years cognate experience
Knowledge and application of computer software such as MS Word, MS Excel, and PowerPoint.

TRAINING & EXAMS MANAGER
JOB CODE (JOBCODE: N07)

Reporting to:- Head of Marketing/Membership Services

JOB OBJECTIVES
To ensure profitable execution of examination and training programmes

COMPETENCIES
Sales and Marketing Manager
Business analyst
Team player
Market intelligence officer

RESPONSIBILITIES
Develop and execute annual Training and Examination plans to assist in achieving the revenue budget of the Institute
Develop and execute action plans to drive the annual plan
Assist in initiating and executing advertising and promotion of the Institute’s training programmes and examination
Liaise with relevant units within the Institute to generate awareness and patronage for training programmes and examination.
Manage students’ data and examination records.

Key Professional Indicators (KPI’s)
80% achievement of scheduled training programmes in training calendar
Achieve 40% increase in student enrollment vs LY
Achieve 50% increase in revenue from training vs LY
80% customer satisfaction rating – training progrmmes

KNOWLEDGE, SKILLS, AND EXPERIENCE NEEDED
B. Sc in Marketing and Business Administration
Minimum of 5 years cognate experience
Knowledge and application of MS Word, MS Excel, and PowerPoint
Excellent communication skills

MEMBERSHIP MANAGER
JOB CODE (JOBCODE: N06)

Reporting To:-  Head of Marketing/Membership

JOB OBJECTIVES
To manage and improve relationship with members through prompt response to members’ complaints and queries

COMPETENCIES
Relationship Manager
Communicator
Record keeper

RESPONSIBILITIES
Establish regular communication with members and respond to their queries and inquiries.
Send out demand notice for membership subscription follow up on payments and send reminders to members with outstanding subscriptions.
Update members’ records on subscriptions’ payments
Facilitate accurate and up to date collation of members’ data
Embark on new membership drive through the various routes to membership into the Institute.
Regular update of customer records

Key Performance Indicators (KPI’s)
Send out demand notices to members for next year by Q4 of current year
Monthly report of status of subscription payment
Quarterly reminder notice to members with outstanding payment
Monthly review of members records to confirm their currency
Monthly request to members to update their records.

KNOWLEDGE, SKILLS, AND EXPERIENCE NEEDED
B.sc/HND in Marketing or Business Administration
4-5 years relevant experience.
Experience in Database Management and Customer Relationship Management (CRM) will be an added advantage
Computer literacy and proficiency in MS Word, MS Excel, and PowerPoint
Excellent Communication and Presentation Skills.

PROGRAMMES AND EVENT MANAGER

Reporting To:- Head of Marketing/Membership Services

JOB OBJECTIVES
To ensure that the programmes and events of the Institute attract patronage and sponsorship, and generate profit

JOB COMPETENCIES
Programmes/Events Manager
Sales and Marketing Strategist
Events/Programmes developer
Team Player
Relationship Champion
Liaison Officer with External agencies

RESPONSIBILITIES
Draw up annual calendar of events/programmes for the Institute
Initiate new programmes/events, manage existing programmes to generate revenue, profit, and attract patronage and sponsorship
Prepare revenue and expenditure projections for each programme and event.
Develop and execute action plans to drive the success of programmes/events.
Monitor and report periodically on the status of programmes/events.

Key Performance Indicators (KPI’s)
Revenue. Minimum of 80% achievement of revenue target
Quarterly execution of an event that will generate publicity and awareness for the Institute
Monthly communication of all events, programmes of the Institute to members
Monthly report of status of events programmes.

KNOWLEDGE, SKILLS AND EXPERIENCE NEEDED
B.sc/HND in Marketing or Business Administration
4-5 years relevant experience. Experience in sales and Events marketing will be an added advantage
Computer literacy and proficiency in MS Word, MS Excel, and PowerPoint
Excellent Communication and Presentation Skills.

IT, RESEARCH & PUBLICATIONS MANAGER

JOB CODEE  (JOBCODE: N04)
Reporting To:-  Head of Corporate Affairs/Admin

JOB OBJECTIVES
To develop and implement an ICT strategy that will support the delivery of efficient service to both external and internal customers of the Institute

Competencies
Information disseminator
ICT expert
Data miner and curator

RESPONSIBILITIES
Work with external agencies to ensure that the Institute’s website is vibrant and friendly.
Ensure that the website is updated on a regular basis with relevant content that will be meaningful to members and the public; news, events, etc.
Dissemination of relevant information about the Institute and the profession to members and other public through newsletters, journals, and other publications
Undertake research projects and publish research findings, reports that will be helpful to corporate organisations.
Ensure safety of all NIMN data through regular back-ups.

Key Performance Indicators (KPI’s)
Weekly report of profiles of visitors to the website
Quarterly publication of news letter
Bi- annual publication of NIMN Marketing Journal
Undertake minimum of 4 research projects relevant to corporate organisations per annum.
Knowledge, Skills, and Experience Needed
B.sc in Computer Science or information Technology
3-5 years cognate experience
Knowledge and application of social media

HEAD OF ACCOUNTS

JOB CODE (JOBCODE: N02)
Reporting To:-  The Registrar

JOB OBJECTIVES
To help develop accounting systems and processes to track all financial transactions of the Institute.
To ensure accurate and timely reporting of the financial position of the Institute.

Competencies
Book-keeping
Management Accounting and Reporting
Team Manager/Leader

RESPONSIBILITIES
Preparation of annual budget in conjunction with the other unit heads
Set up systems and processes to capture all financial transactions of the Institute.
Reporting financial performance, position of programmes, events, units, etc.
Preparation of periodic management accounting report to show budget versus actual
Ensuring that all statutory deductions from staff are computed and remitted to the relevant Government agencies.
Managing and tracking Institute’s assets and liabilities
Motivating and leading the accounting team, and organizing and delegating tasks in the Accounting Unit.

Key Performance Indicators (KPI’s)
Availability of next year’s budget in Q4 of current year for Council’s approval
Monthly reporting of financial performance of Institute latest one week after end of month
Monthly bank reconciliation report to the Registrar
Weekly bank financial position report to the Registrar
Monthly monitoring of all expenses to ensure they within budget
Interfacing with government regulatory bodies to meet and adhere to statutory requirements/regulations.

KNOWLEDGE, SKILLS, AND EXPERIENCE NEEDED
B.Sc/HND in Accounting or Finance
Minimum of 3-5 years relevant work experience
Membership of Professional Accounting Body
Knowledge of Accounting software – Sage, Peachtree
Computer literacy and proficiency in MS Word, MS Excel, and PowerPoint
Excellent communication and presentation skill

HEAD OF MARKETING/MEMBERSHIP SERVICES
Reporting To:-  The Registrar

JOB OBJECTIVES
To help develop, organize, and ensure successful and profitable execution of the various programmes, events, of the Institute.
To initiate and implement strategies attract new members to the Institute and retain existing ones.

COMPETENCIES
Leadership skills
Business/Programme developer
Communication skills
Negotiating skills
Decision making skills

RESPONSIBILITIES
Develop and implement a calendar of events, programmes, for the Institute, and collaborate where necessary with 3rd parties to ensure successful execution of the events, programmes
Develop and execute annual marketing plans to create awareness and generate patronage for NIMN events and programmes.
Propose  revenue and expense budget for all events, programmes of the Institute
Research and monitor developments and trends in the educational services sector to identify new business opportunities for NIMN
Monitor and report monthly on the status of projects and programmes.

Key Performance Indicators (KPI’s)
Revenue: Total revenue achieved vs target – 40% vs LY
Expense control. Total expense incurred by events, programmes vs target – No overspend
Customer satisfaction rating – 80%
Execution of Institute’s calendar of events as scheduled.
New membership enrollment – 30% increase vs LY
Membership subscription collection – 50% increase vs LY

KNOWLEDGE, SKILLS, AND EXPERIENCE NEEDED
First degree/HND in Marketing, Business Administration plus membership of NIMN
Minimum of 10 - 12 years post-graduate work experience
Computer literacy and proficiency in MS word, MS Excel, and PowerPoint
Excellent communication and presentation skills.

HEAD OF CORPORATE AFFAIRS/ADMIN
JOB CODE  (JOBCODE: N01)
Reporting To:-  The Registrar

JOB OBJECTIVES
To initiate and implement various communication strategies to create and communicate a favourable public image and reputation for the Institute in order to raise the Institute’s profile.
To create and implement an efficient administrative system that will support the realization of NIMN vision and mission.

Competencies
Strategic thinker
Team leader/player
Oral, written, and interpersonal communication skills.
ADMINISTRATOR

RESPONSIBILITIES
Initiating, managing, and delivering a communication strategy to develop NIMN reputation, increase her visibility, and engender a high level of goodwill among various stakeholders.
Ensure that all communication is consistent with the vision and mission of NIMN
Build a relationship with the media to help influence public perception of the Institute
Scan the various media foe relevant information beneficial to the Institute and communicate same to the president, Registrar, or the Heads of Departments
Manage the NIMN website and update it with contents that are relevant to visitors
Create and maintain an administrative environment that will enable the achievement of NIMN corporate objectives.
Ensure discipline and good conduct among staff.

Key Performance Indicators (KPIs)
Quarterly publication and distribution of  newsletters to members (March, June, September, and December)
Bi-annual publication and distribution of NIMN Marketing Journal (January and June)
Arrange quarterly press conference for the President to relate with the media and disseminate information about the Institute to the public
Bi-monthly  press releases to influence public perception of NIMN
Bi-annual and annual appraisal exercise for all staff to measure performance and identify development needs.
Monthly update of NIMN website with relevant content.
Facilitate monthly staff meeting.

KNOWLEDGE, SKILLS & EXPERIENCE NEEDED
B.Sc in Mass Communication, Business Administration, or Marketing
10 -12 years minimum work experience
Excellent communication and presentation skills
Computer literacy and proficiency in the use of MS Word, MS Excel, and PowerPoint

TO APPLY
Kindly use the JOB TITLE and JOB CODE as the subject of your email application. All emails should go to hrmj@cipmnigeria.org

DUE DATE: 28 December, 2016