The Nigerian Stock Exchange services the largest economy in Africa, and
is championing the development of Africa’s financial markets. The
Exchange offers listing and trading services, licensing services, market
data solutions, ancillary technology services, and more. It is an open,
professional and vibrant exchange, connecting Nigeria, Africa and the
world.
HEAD-TECHNOLOGY SERVICES
Division: Market Operations & Technology Division
Department: Technology Services Department
Report to: Executive Director, Market Operations & Technology
Estmated Date of Resumption: Monday, May 1, 2017
JOB SUMMARY
The
Head of Technology Services reports to the Executive Director, Market
Operations and Technology and is responsible for translating the
Exchange’s vision into a technical vision and leading the Exchanges
technical developments and service delivery.
The post holder will
possess a proven track record in designing, building and supporting a
word class technical infrastructure and applications services in a
secure manner with maximum uptime and in line with ITIL principles.
The
successful candidate will have a solid technical background and will be
very technically ‘on the ball’ with the ability to get ‘hands-on’ where
required, but also able to manage a team of technologists based on
robust processes and communicate effectively at senior management levels
to explain technical issues.
The post holder will be strategically
minded, with ability to identify new/emerging technology options and
have robust technical project delivery skills to deliver complex and
highly visible technology change projects and would have gained
experience ideally across several locations/geographies and within
Emerging Markets operations of the Financial Services sector.
This is
a high profile opportunity to use your skills in transforming a leading
Emerging Markets Exchange and positioning it for growth and leadership
within its region using technology as a competitive and business
transformational tool.
KEY RESPONSIBILITIES
Drive
the formulation of the technology strategy. Lead its execution, working
in close collaboration with both internal and external stakeholders
Build,
retain and motivate a best in class technology team across all the main
technology disciplines and oversee associated changes
Ensure the
Exchange operates a high availability, robust and high permanent
technology infrastructure and services, visible to both internal and
external stakeholders
Establish technical standards that will ensure a
highly available and secure technology environment. Ensure adherence to
the standards
Work with external stakeholders to establish
appropriate industry wide standards to leverage STP initiatives Develop
processes to ensure that agreed SLAs are met
Identify and manage
strategic supplier relationships to augment internal and strategic
capabilities, whilst ensuring a high level of service delivery
Provide strong leadership skills, ensuring the highest standards of governance, deliverables, risk and stakeholder management
Manage and deliver the technology services in line with global best practices for infrastructure (ITIL) and applications (SDLC)
Be
accountable for the delivery of all technology services (BAU) and
outcomes for all technology changes run by the Market Operations and
Technology division
Provide E2E technology integration from clients
to brokers, trading, clearing, settlements and clearing, including risk
surveillance
Ensure appropriate technologies to re-engineer the business processes are identified, implemented and maintained
Generate
a comprehensive resource plan for the technology organisation to
identify appropriate resources (internal and external) that will be
essential to achieve delivery objectives. Drive the secondment of these
resources to ensure timely and quality delivery
Monitor
project/programme timelines, milestones, budget and resource usage to
ensure delivery to plan and budget. Pro-actively manage deviations
Produce
monthly executive management technology services report detailing
service delivery against benchmark, budgets, quality, deviations from
plan and risks for management attention
Manage and deploy available funds and resources efficiently
Ensure
that all disaster recovery related technology services are up to date
and will support the business in the unlikely event of an invocation.
Ensure that these are tested regularly in line with the plan
Continually train and coach other team members to become self-sufficient
Hands-on
current and deep expertise in at least two technical disciplines
(networks, OS, software development, hardware, technology quality
assurance, telecoms)
Data Centre Management and Support
Ability to interpret technology and market trends as a foundation for technology roadmaps
Technical Programme and Project Management
Business case development
Call centre / Technical Helpdesk Service delivery
Strong knowledge of information security principles and application Strong governance exposure
Technical Production Support
Ability to work with and influence senior executives
Pro-activeness
in addressing any service / quality issues and deviations from plan
Technology Architecture. Experience within Exchanges/Financial Services
sector will be a distinct advantage Market data services experience will
be a distinct advantage
QUALIFICATION AND EXPERIENCE
Minimum of 15 years post National Youth Service Corps (NYSC) programme delivery experience
B.Sc degree in Computer Science, Engineering discipline, Mathematics or Physics will be a distinct advantage.
FUNCTIONAL COMPETENCIES:
Data Management
Emerging Technologies
Information Security
Information Technology Policy and Planning
Information Technology Service Operations
Risk Management
Web-Based Technologies
BEHAVIOURAL COMPETENCIES:
Attention to Detail
Change Management
Decision Making
Diversity Management
Team Work
CLICK HERE TO APPLY
DUE DATE: 22 March, 2017
Nigerian Stock Exchange (NSE) Vacancy
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