Career Opportunities at Stanbic IBTC Bank

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa's financial system for 150 years, and now spans 16 countries across the African continent.

Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.

CARD SUPPORT OFFICER

Job ID: 24398
Location: Lagos Island

JOB DETAILS
Group Information Technology systems development, business analysis, architecture, project management, data warehousing, infrastructure, maintenance and production

JOB PURPOSE
E-Channels applications support e.g. Postilion for ATM, POS and Visa/ Master Cards solutions, FinacleInternet Banking, Telephone Banking, Finacle USSD

KEY RESPONSIBILITIES/ACCOUNTABILITIES
Management and support of the Bank’s Postilion Front End Processor (FEP), Postilion Portal, Postilion Office, Postilion Realtime and other auxiliary systems Switching system uptime and availability above 95% at any given time
Customer satisfaction around card issuing system as well as system uptime above 95%
Channels Integration and Postilion Application implementation, Support, Support banking application projects relating to eChannels
90% Successful project delivery around Cards and payment applications
Timely resolution of e-Channel applications incidents raised within the agreed SLA
95% remedy SLA met
Administration and support of e-Payment solutions e.g. PayDirect, WebPay and REMITA,
95% successful rate across all payment platforms

Preferred Qualification and Experience
First Degree in IT and Computer Sciences
1-2 years experience in Information Technology (IT Operations)
MSQL server administration
Chartered Institute of Business Analyst

KNOWLEDGE/TECHNICAL SKILLS/EXPERTISE:
Integrate Patterns Between Systems
IT Applications
Technical Analysis
Proficent Application Knowledge for Support
Strong analytical and problem solving skills
Excellent customer relationship and ability to manage client expectations
Proven ability to work under stress in emergencies; flexibility to handle pressure coming from all directions simultaneously
Strong team-orientated interpersonal skills; ability to effectively interface with a wide variety of people at all levels

DATABASE ADMINISTRATOR

Job ID: 24374
Location: Lagos Island
Job Sector: Information Technology and Services

JOB DETAILS
Group Information Technology: Systems development, business analysis, architecture, project management, data warehousing, infrastructure, maintenance and production.

JOB PURPOSE
The Database Administrator carries out responsibilities in some or all of the following technical areas:

Creating and maintaining all databases required for Production, Disaster Recovery, development and testing usage,
Performs ongoing tuning of the database instances,
Plans and implements backup and recovery of databases,
Setup and maintenance of online replication of data from to the DR environment,
Monitor and advise management on licensing issues while ensuring compliance with Oracle License agreements,
Proactive Production Database monitoring across database platforms.

KEY RESPONSIBILITIES
Controls migrations of programs, database changes, reference data changes and menu changes through the development life cycle.
Implements and enforces security for all of the production Databases.
Performs database re-organizations as required to assist performance and ensure maximum uptime of the database.
Puts standards in place to ensure that all application design and code is produced with proper integrity, security and performance. The DBA will perform reviews on the design and code frequently to ensure the bank’s standards are being adhered to.
Evaluates releases of database engines and their tools, and third party products to ensure that the bank is running the products that are most appropriate.
Determine and set critical thresholds for disk, tablespaces,etc
Install, configure and upgrade Oracle server software and related products
Log Technical Action Reports (TARs); apply patches
Support audit/investigation team by enabling database audit trail.
Monitor and advise management on licensing issues while ensuring compliance with Oracle License agreements
Provide focal point on calls to Oracle Corporation for technical support.

Key Performance Measures:
Number of instances of non-compliance to policy and procedure
Number of error recorded as a result of not following policy and procedure
Number of audit exception on Database issues
IT Audit rating by Internal Audit, Routine Control, and external audit
No service impact
Reduced number of incidents
Successful implementations.
Relationships

Internal Relationships:
IT Business Control, Network Administrators, Server & Storage Administrators,  Application Support Team, ITSM, IT Auditors, eBusiness IT, End Users

External Relationships:
Software Vendors, Auditors

PREFERRED QUALIFICATION AND EXPERIENCE
Minimum of first degree or its equivalent in numerate or semi-numerate disciplines such as  engineering, actuarial sciences, statistics, mathematics, computer science  etc.
Minimum of 5 year post qualification experience in Oracle and MS SQL Server Database Administration
IT programming experience will be beneficial
Oracle Certification will be beneficial.

KNOWLEDGE/TECHNICAL SKILLS/EXPERTISE:
Experience with Databases, in particular Oracle, DB2 and MS SQL.
Experience with AIX, Solaris, Windows and related toolsets will be of benefit.
Unix, & Storage, Database, Operational exposure.

TO APPLY
Click on Job Title below:

CARD SUPPORT OFFICER
DATABASE ADMINISTRATOR

DUE DATE: 21 June, 2017