Customer Support Specialist at Taxify

Taxify is one of the fastest growing ridesharing apps in the world with millions of happy customers in 20 countries, from Europe to Mexico to South Africa. Our mission is to build the smartest way to move in cities – more convenient than public transport, but cheaper than driving your car.

We are looking for an experienced Customer Support Spe...t, who will make it easy and effortless for all Taxify users regardless of their country of location.

CUSTOMER SUPPORT SPECIALIST

YOU WILL:
Represent Taxify in any English spoken market, primarily the local market at first
Support all Taxify users and help them get the most out of our apps
Create loyal fans by showing them we really care
Contribute and share ideas to decrease the workload and improve the quality & speed of Taxify's customer support
Be a key player in building a support team in a challenging hypergrowth environment

WE REALLY WANT YOU TO:
Understand what does outstanding customer support look like and be ready to go the extra mile
Be always ready to put customers first, be passionate about helping others
Be curious as to why customer support is contacted in the first place and be ready to tell the story to other teams within Taxify
Be a hustler, not stopping after 20 obstacles a day
Have excellent spoken and written English, any other language is a plus
Be passionate about new technology and ridesharing

WE OFFER:
Competitive salary
Amazing experience working in one of the fastest growing start-ups in the world
Unique opportunity to shape the transport industry in EMEA
No corporate BS
A super motivated and talented team to work with
Flexible working hours
Free Taxify credit

CLICK HERE TO APPLY