Customer Care Representative at Noratu Consulting

Noratu Consulting has been mandated by one of its clients in the Healthcare and Beauty industry to recruit for the vacant position below:

Job Title: Customer Care Representative
Location: Benin City, Edo
Job Type: Permanent
Slot: 5 Openings

Responsibilities

• Responding promptly to customer inquiries.
• Maintaining a positive, empathetic and professional attitude toward customers at all times
• Acknowledging and resolving customer complaints.
• Provide an exceptional level of support to our social media communities across Facebook, Twitter, Instagram and YouTube by moderating, responding to and escalating messages and feedback in a timely and supportive manner
• Knowing our products inside and out so that you can answer questions.
• Communicating with customers through various channels.

Requirements

• Minimum Educational Qualification, OND
• 25 – 28 years.
• 1-2 minimum experience
• Excellent knowledge of Twitter, Pinterest, Instagram + and other social media best practices.
• Must be based in Benin City, Edo State
• Proficient in English (oral and written)

Salary
N30,000 Monthly plus N5,000 data allowance monthly (to be increased after 6 months’ probation).

How to Apply
Interested and qualified candidates should send their Applications to: jobs.noratu@gmail.com using the “Job Title” as the subject of the email.
Note: Only successful applicants will be contacted

Application Deadline  29th April, 2020.