MTN Nigeria - The leader in telecommunications in Nigeria, and a part of
a diverse community in Africa and the Middle East, our brand is
instantly recognisable. It is through our compelling brand that we are
able to attract the right talents who we carefully nurture by
continuously improving our employment offerings even beyond reward and
recognition.
MANAGER PROGRAMME MANAGEMENT
JOB DESCRIPTION
Manager
Programme Management role’s core purpose is to supervise multiple
supply chain projects and outsourced partners for outsourced functions
in the Opco’s supply chain. This role works closely together with the
capital projects to ensure the supply chain activities are executed
effectively and efficiently.
Lead creation of sub-divisional strategy in line with overarching divisional goals
Ensure
effective implementation of sub-divisional strategy by means of
providing direction, structure, business plans and support
Source, induct, and manage talent in accordance with legislative guidelines
Ensure open communication channels with staff and implement change management interventions where necessary
Provide definition of roles, responsibilities, individual goals and performance objectives for the team
Set KPIs and provide regular performance feedback through a well-defined and implementable performance review program
Performance manage resources in accordance with HR policy and legislation where necessary
Actively participate in leadership team and develop skills of own team
Set up /participate in ad hoc and operational meetings
Report at process and functional level
Manage and resolve escalations that have impact on critical path of service delivery
Escalate issues that will result in significant time, scope, employee/client or cost impact if not resolved
Manage and provide solutions to issues that require formal resolution
Set up and manage project status meetings
Review and identify key risks, issues and dependencies and set mitigation actions
Manage budgets Sign-off / make decisions regarding operational changes
Review performance of CoE against agreed KPIs and their compliance to SLAs and reverse SLAs
Create and monitor plan for continuous improvement
Review performance of CoE
Review
reports on a monthly basis from CoE relating to progress made within
the sub-division and in accordance with the measurement metrics set by
the organisation
Review reports on specific projects as per the defined timelines
Sourcing, R2O, Inventory, Warehousing, Logistics
Resolve issues/ queries between Capital Projects Team and Supply Chain Management Team.
Be responsible to ensure timely delivery of items to ensure smooth functioning of the Projects
Review the Master Demand Schedule by various projects to leverage economies of Scale in procurement
Approve decisions to expedite / delay the sourcing / logistics based on changes to project schedules
Ensure skill transfer for staff development, motivation and business continuity
Ensure the team is led, motivated and rewarded to achieve high performance areas
Manage team (including recruitment, on-boarding, attrition)
Set goals and objectives for direct reports, monitor progress, and maintain motivation
Set up appropriate structure to meet departmental management objectives
JOB CONDITION:
Normal MTNN working conditions
May be required to work extended hours
EXPERIENCE & TRAINING
First degree in Engineering, Supply Chain Management or related discipline
Fluent in English
Project Management Professional (PMP) and/ or equivalent (preferred)
Relevant certification in procurement or supply chain
Working experience in Oracle
Minimum of 6 years’ experience which includes:
Minimum of 3 years’ experience in an area of spe...ation; with experience in supervising/managing others
Experience working in a medium to large organization
Supply Chain Management experience
Vendor management Experience
Working experience in Oracle Training:
CPIM (Certified in Production and Inventory Management)
CSCP (Certified Supply Chain Professional)
CBAP(Certified Business Analysis Professional)
SCOR-P (Supply Chain Operations Reference Model – Professional)
SUPERVISOR EXPEDITING
DUTIES
Supervisor Expediting is part of the Order Management department and would support the Order management processes at the Opco.
The
expediting process covers trading stock, assets and any other material
that may be handled in MTN’s warehouse or by an outsourcing service
provider. Furthermore, the processes incorporate latest forecasts and
expected deliveries within Order Management, which include vendor
managed inventory, consigned inventory and logistics service providers.
The
Supervisor Expediting to report to the Manager, Order Management. These
processes would involve interactions with Opco SCM team, Centers of
Excellence (CoE) and external suppliers, where applicable.
Support
the Shareholder return strategy by developing and implementing Sales
& Distribution Processes that are aligned to achieving all elements
on the business score card. (I.e. Grow Market Share, Grow ICT & Data
Revenue, Increase EBITDA margins, Assure Revenue, CAPEX Returns
Management and Net Subscriber Additions).
Participate in the review
of Business Processes (headcount, process optimisation, etc.), to drive
efficiency gains to ensure at least 5% reduction in Divisional budget
year-on-year.
Assist department in conducting demand planning,
develop budgets for the upcoming year and implement plans to achieve the
desired targets.
Ability to analyse and consider critical parameters
(i.e. cost, safety, carrier availability, etc.) before finalizing
transport vendor
Identify progress milestones and resolve operational issues.
Take remedial action in case of slippage.
Maintain control sheets for bulks and periodically update project management on the status of all P.Os.
Identify potential delays to the agreed schedule.
Initiate
remedial action such as commit more manpower, sub contract part of
purchase order, reschedule work activities, offer alternative materials
etc.
Coordinate inspection and logistics activities between supplier and concerned parties.
Authorize third party inspection agencies for taking up inspection activities.
Review
inspection report and verify for compliance with PO requirements in
consultation with Project Managers and respective discipline.
Assist with any queries raised by internal/ external auditors
Liaise with demand planning to identify stock levels and the inbound movement of stock
Improve productivity and quality through leading practice initiatives
Participate and provide inputs in project status meeting
Propose operational changes and provide associated user impact assessment
Timely notification of escalations to the Manager
Resolve escalations as per defined escalation/resolution procedures
Participate and provide inputs in operational meetings
Set up and manage ad hoc meetings for day to day operational requirements
JOB CONDITION
First degree in Engineering or Supply Chain Management or Finance or any related discipline
Fluent in English
Minimum of 3 years’ experience in an area of spe...ation; with experience in supervising/managing others
Experience working in a medium to large organization
Knowledge of the process of receipt and movement of materials within warehouse
Knowledge of the process of inventory management
Knowledge of the process of logistics management
Experience & Training
Minimum qualification
BA, BEd, BEng, BSc, BTech or HND
TO APPLY
Click on Job Title below:
MANAGER PROGRAMME MANAGEMENT
SUPERVISOR EXPEDITING
DUE DATE: 22 May, 2017
Career Opportunities at MTN Nigeria
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