Recruitment at Owens and Xley Consults

Owens and Xley Consults – Our client, a premium Fashion brand is recruiting to fill the position below:

Job Title: Head of Operations
Location: Surulere, Lagos

Job Description

• We are looking to hire an experienced Factory Manager to supervise the production team and ensure that production targets are met.

Job Responsibilities

• Regularly inspect finished products to ensure they meet established quality standards
• Develop systems and processes that track and optimize productivity
• Analyze production data to identify and resolve any production issues
• Motivate the team members to continually achieve production targets
• Increase production, assets capacity and flexibility while minimizing unnecessary costs and maintaining current quality standards
• Work with the quality control team to establish and execute quality control processes
• Work with the Creative Director to reduce production costs
• Ensure that manufacturing policies, procedures and standards are followed daily
• Work with Creative Director to organize relevant training sessions for the production team
• Develop and implement innovative strategies factory operations
• Prepare production reports and submit to the Creative Director
• Screen, recruit and train new factory workers
• Organize the repair and routine maintenance of production equipment
• Stay abreast with latest production management best practices and concepts
• Ensure that health and safety regulations are met.
• Supervise all day-to-day activities of the factory
• Production meetings, production activities, worker schedules,
• Delegate tasks to the appropriate team members
• Estimate, negotiate and agree budgets and timescales with clients
• Prepare budgets for production
• Prepare and receive daily, weekly, monthly reports.
• Ensure that all production orders are completed and delivered in a timely manner
• Assess resource requirements and ensure accurate procurement of production supplies

Qualifications

• B.Sc in Engineering, Industrial Management, Business Administration or any other related field

Requirements

• Proficient in Microsoft Office Applications
• Good time management skills
• Excellent analytical and problem-solving skills
• Strong management and leadership skills.
• Proven experience in a managerial or supervisory role in a factory
• Knowledge of manufacturing best practices

Salary
N100,000 – N150,000 monthly.

Job Title: Online Team Lead
Location: Ikoyi, Lagos
Job Type: Full Time

Job Description

• The Online Team Lead will manage interactions with customers through the company’s digital channels.
• S/he will also receive and process customers online orders as well as respond to customers queries and complaints.

Key Responsibilities

• Take pictures of items and post on the website.
• Manage customer engagement for all social media platform
• Receive online orders, process orders and ensure the items are delivered to the customers
• Communicates orders to the operations team for delivery
• Ensures customer satisfaction at all times
• Resolve customers complaints
• Responds to customers enquiries via website or social media with approval from the Business Director
• Create and post content and videos on social media platforms
• Manages and resolves client complaints
• Follow up on customers to get feedback post service delivery
• Other tasks as assigned.

Educational Qualification and Experience

• HND or B.Sc. in any related discipline
• 1-2 year’s experience in direct sales, digital marketing or customer service
• Experience in the retail industry is a plus

Skills and Abilities:

• Must know how to use a website
• Digital marketing skills
• Highly analytical with a drive for numbers
• Good networking, prospecting and closing skills
• High level of professionalism
• Result-oriented team player with exceptional motivation and interpersonal skills.
• Relationship management skills and openness to feedback
• Excellent selling, communication and negotiation skills
• Good written and verbal communication skills
• Able to work in a fast pace environment
• High proficiency in MS Office Suite
• Good initiative, time and stress management skills

Work Conditions:

• May be required to work overtime.

Remuneration
N60,000 / month

How to Apply
Interested and qualified candidates should send their CV to: recruitment@owensxley.com with the “Job Title” as the subject of the mail.
Application Deadline 24th February, 2020.